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Hi Todd,
Go to the Bookings menu, then change the view to "List" view.
[img https://cdn.orez.io/w/images/28a566067ce648c28767397db7c091ac] You'll see a grid of all your bookings. You can sort, page…
(Posted Sep 30, 2016 2:30 PM)
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Sep 30, 2016 2:30 PM |
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Hi Glenn,
It just occurred to me that nobody ever answered you on this!! I did read it the other day. I understand completely what you're after. We have an "Events" feature on the back burner tha…
(Posted Sep 28, 2016 10:35 AM)
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Sep 28, 2016 10:35 AM |
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I wanted to follow-up this...
There is definitely a way to add automatic discounts for certain lengths of stay.
Let's take Paul's exact example:
1) customer stays 4 nights, a discount of 10% per s…
(Posted Sep 13, 2016 11:56 AM)
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Sep 13, 2016 11:56 AM |
General Help and Questions » Pricing Help
Hi Paul, no not dead! Got buried under some other tickets... Let me tell you what I know so far.
The problem is the split-across-season dates that you are using. If you try arrival/departure dates…
(Posted Sep 9, 2016 11:58 AM)
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Sep 9, 2016 11:58 AM |
General Help and Questions » Pricing Help
Paul,
I took a look at your account again.
What I think you're trying to do is something like: charge 600 for 3 nights, 700 for 4, 900 for 7, and then the 115 for additional after 7.
Those amounts…
(Posted Sep 6, 2016 12:08 PM)
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Sep 6, 2016 12:08 PM |
General Help and Questions » Pricing Help
Hi Paul,
I took at your rates and what you were talking with Chris about. There are a couple things that stand out.
1) On the issue where you are spanning two seasons (October and November) our sy…
(Posted Sep 6, 2016 11:49 AM)
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Sep 6, 2016 11:49 AM |
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Susan, do you have one property or multiple? We've had a beta program running for awhile for one-property sites. We're working on the themes and settings for multi-property sites still. If you hav…
(Posted Aug 26, 2016 1:33 PM)
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Aug 26, 2016 1:33 PM |
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The guest will get the option to choose payment method on checkout, but only if it matches the rules. Credit card is always available, but check is based on the Days In Future setting under Pending &…
(Posted Aug 16, 2016 6:55 PM)
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Aug 16, 2016 6:55 PM |
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Good catch. A separate sort order field for custom fields is on our to-do list, I'll see if I can get with Chris and get it increased in priority.
In the meantime, you can order them with a prefix t…
(Posted Aug 16, 2016 6:48 PM)
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Aug 16, 2016 6:48 PM |
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Ahh, that's a good idea. Right now we only require a phone on the billing info page if you're checking out via credit card, but it'd be good to have the option to require it on the guest info page as…
(Posted Aug 16, 2016 6:46 PM)
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Aug 16, 2016 6:46 PM |
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Hi Chris,
Yes, that's how it appears on the live quote that the guest sees. Maybe you're looking at the quote (and its charges) in a different place? That only shows in guest-facing areas like onli…
(Posted Aug 12, 2016 12:44 PM)
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Aug 12, 2016 12:44 PM |
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And on that 2nd question about security deposit holds, yes you can have the guest do a hold by credit card even if they paid by check (assuming you have a credit card payment method configured).
Und…
(Posted Aug 11, 2016 4:27 PM)
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Aug 11, 2016 4:27 PM |
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Hi Nancy,
Once you've recorded the booking and charges, and you've recorded the payment they made, you can send them the guest payment link under the booking > payment page. Open that link yourself…
(Posted Aug 11, 2016 4:24 PM)
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Aug 11, 2016 4:24 PM |
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Hi Chris,
Welcome!
That is, in fact, the default way taxes are treated in our system. We do that because we recommend that VR owners remit taxes for the month of the stay, not the month of the boo…
(Posted Jul 30, 2016 12:04 PM)
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Jul 30, 2016 12:04 PM |
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Thanks for that follow-up information. I believe the templates do currently send the To emails together (like a normal email message where you can see all the To's together) but I need to confirm th…
(Posted Jul 21, 2016 2:26 PM)
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Jul 21, 2016 2:26 PM |
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Good morning Ella!
Yes and no. If you're using field codes, the To field will automatically pick up all the booking email addresses of the guest when filling in the email. The main field code for …
(Posted Jul 21, 2016 8:02 AM)
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Jul 21, 2016 8:02 AM |
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Good morning!
We don't have that kind of widget out yet, but we do have plans to add it. It will basically be the ribbon widget (showing horizontal stacked availability) with the availability to cli…
(Posted Jul 21, 2016 8:00 AM)
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Jul 21, 2016 8:00 AM |
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Good morning!
The photo and description areas of the property are items that will be used mostly in upcoming features. The photos will be shown as thumbnails by property, be selectable/usable in em…
(Posted Jul 16, 2016 8:52 AM)
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Jul 16, 2016 8:52 AM |
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Yes, it's a bit confusing. We have that setting on there because if there is a comment on the inquiry at all (even a "are you available?") some users don't want the Auto Responder to kick in because…
(Posted Jul 14, 2016 12:33 PM)
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Jul 14, 2016 12:33 PM |
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Hi!
Auto Responders work no matter where the inquiry originated - even if it's from an email from a listing site.
Is there something different about the inquiry you got from VHR that would make it …
(Posted Jul 14, 2016 12:22 PM)
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Jul 14, 2016 12:22 PM |
