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FINDING CANCELLED OR DELETED BOOKINGS

Todd S
Sep 30, 2016 2:16 PM
Joined Jul, 2015 1 post

HI I THINK I MAY OF ACCIDENTALLY CANCELLED OR DELETED A WRONG BOOKING, HOW DO I SEE A LIST OF CANCELLED BOOKINGS N THE WEBSITE, I SAW AN EARLIER THREAD OF GOING TO BOOKINGS AND THEN TO A GRID OF SOME SORT BUT I CANT FIGURE OUT WHAT THAT MEAN. CAN SOMEONE TELL ME HOW TO SEE A LIST OF ALL CANCELELD OR DELETED BOOKINGS. THANKS

Michelle J
Sep 30, 2016 2:30 PM
OR Team Member Joined Jan, 2011 582 posts

Hi Todd,

Go to the Bookings menu, then change the view to "List" view.
You'll see a grid of all your bookings. You can sort, page and filter the grid.

Under each column header, there is a filter option. Look for the filter option under the Total column. Click that filter and change it to Any Status or Only Canceled.
That will show you a list that includes canceled bookings.

Michelle J
Sep 30, 2016 2:48 PM
OR Team Member Joined Jan, 2011 582 posts

Todd, you can also find canceled bookings under the general search as well. If you know the name (or any part of it) enter it up top in the search box.

That returns all records that match and shows a "[CANCELED]" indicator on any that are canceled.


Melissa P
May 26, 2018 7:00 AM
Joined Feb, 2017 5 posts

Just wondering if there is updated info on cancelled bookings. Thank you!

Chris Hynes
May 29, 2018 12:30 PM
OR Team Member Joined Oct, 2012 1349 posts

Yep! You can still filter for canceled bookings in the list view, but the way you filter has changed a bit from the last post. To change a filter, click the Filter button. Then filter booking status to show canceled.

Melissa P
Jun 1, 2018 8:10 PM
Joined Feb, 2017 5 posts

Thank you so much for the update ! :)