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Payment Schedules (Variation)

Status: Requested 5 Votes
Ted L
Apr 17, 2019 11:08 PM
Joined Jan, 2019 3 posts

I saw the earlier post on payments but some of the dates are pretty old. My question is as follows: I have folks book 12 months in advance but I take the first payment 6 months in advance and the final payment 30 days in advance. Is there any flexibility to control the date of the first payment? Payment on confirmation seems to be the only rule that is possible.

BlueMtnCabins
Apr 18, 2019 12:43 PM
Joined Jun, 2016 1052 posts

Don't you get the 1st payment at time of booking?

Chris Hynes
Apr 19, 2019 9:37 AM
OR Team Member Joined Oct, 2012 1375 posts

Right now you've got to take something during the booking process to validate the card and put it on file. My suggestion would be to make the first payment small, like $10. Then once the booking is made it'll get the 30 day remaining balance payment due scheduled automatically. You can then go in and schedule the intermediate 6 months in advance payment.

We are working on a more generic payment schedule that'll let you take more than two payments or delay the first payment, but I don't have an ETA on it yet.

Ted L
Apr 19, 2019 9:57 AM
Joined Jan, 2019 3 posts

One of our properties is a beachfront properties and lots of reservations are made 12 months in advance. When someone is a repeat guest for the summer, I take the initial deposit mid November. That's the reason for the question.

Ted L
Apr 19, 2019 9:58 AM
Joined Jan, 2019 3 posts

Thanks for update. This seems a very worthy update, particularly for repeat guests and reservations scheduled well in advance. Much appreciated.

Tim K
Apr 26, 2019 12:33 PM
Joined Jul, 2017 48 posts

Ted L said:

One of our properties is a beachfront properties and lots of reservations are made 12 months in advance. When someone is a repeat guest for the summer, I take the initial deposit mid November. That's the reason for the question.

Ted, we are in the same situation. My payment schedule is we take $300 to reserve the week, 1/2 due Dec 1st, balance 30 days prior to stay. The $300 makes sure people are serious and not just holding a week while they shop around.

Duane W
Jun 23, 2020 12:26 PM
Joined Aug, 2016 3 posts

Any update on this topic Chris?

I am in the same boat, getting guests to rebook upon departure, but I wont collect the first payment till December 1st.

Any flexibility in scheduling payments or making the first one $0, for guests who rebook right away?

BlueMtnCabins
Jun 23, 2020 1:29 PM
Joined Jun, 2016 1052 posts

Ted L said:

Thanks for update. This seems a very worthy update, particularly for repeat guests and reservations scheduled well in advance. Much appreciated.

I think you are in unique situation. I will not hold my calendar blocked for anyone for 6 months without a deposit paid at time of booking. So taking a deposit during booking works. You can define your deposit to be a small amount as suggested.

Tim K
Jul 9, 2020 12:30 PM
Joined Jul, 2017 48 posts

It will make my life much easier when you guys roll this out. I know it's been in the works for a while. Any update on am ETA?

Tarki
Jul 9, 2020 1:15 PM
Joined May, 2020 58 posts

This would be a useful feature to have.

Michelle G
Nov 25, 2020 12:14 PM
Joined Sep, 2020 4 posts

I'm in the same boat. My policy is $300 deposit upon booking. 50% 6 months out and the remainder 60 days prior to arrival. New to Ownerrez and like it, but if this can't be set up I may have to look elsewhere.

Ken T
Nov 25, 2020 1:38 PM
OR Team Member Joined Aug, 2019 930 posts

I've moved this thread to our new Feature Requests forum. Please vote up this request if you want it!