| Topic | Posted |
|---|---|
Feature Requests » Google Vacation Rentals Connectivity PartnerPeople seem to be putting so much value into an unproven and frankly unreliable platform. It's like they think Google is the answer to everything VR. Do we have anyone reporting first hand exper… (Posted Oct 20, 2023 11:19 AM) |
Oct 20, 2023 11:19 AM |
Feature Requests » App for GuestI agree, a guest portal link to their booking would be sufficient. An app is overkill. (Posted Oct 19, 2023 3:22 PM) |
Oct 19, 2023 3:22 PM |
General Help and Questions » Add a short term hold on quotesWow. I've never heard of someone having such high demand that they are booking in minutes. Unfortunately for you, I think this might be a situation that is unique to you and thus not likely to be add… (Posted Oct 6, 2023 10:05 AM) |
Oct 6, 2023 10:05 AM |
General Help and Questions » Airbnb email aliasesI've always done this, even when they had the aliases. Just message the guest and ask for their email. I have a saved response on AirBnB that I just send as soon as they are booked..... "blah blah… (Posted Oct 6, 2023 9:04 AM) |
Oct 6, 2023 9:04 AM |
Feature Requests » Conditional field codes for legal agreement?I'm not sure if this is supported or requested...or if anyone has a workaround for my scenario. I'm looking to automate my agreement and some of the terms vary based on booking source or payment… (Posted Oct 3, 2023 3:50 PM) |
Oct 3, 2023 3:50 PM |
Feature Requests » Select "Manual Payment Method" (Zelle, Venmo, etc) on additional payment screen plus proof of PaymentI agree that the "custom" payments option could use some upgrades, especially as CC fees become more of an issue and Venmo/Zelle and the like become more common. I'm far less concerned about "uploadi… (Posted Sep 26, 2023 12:51 PM) |
Sep 26, 2023 12:51 PM |
Feature Requests » Payment SchedulesNo, this doesn't work for me or anyone who takes a "reservation hold". The problem is that the "rules" of the booking and the "rules" of my agreement can't match up. If a guest is booking in July of … (Posted Sep 26, 2023 12:41 PM) |
Sep 26, 2023 12:41 PM |
Feature Requests » Secondary Email for BookingsI think you can just add the custom field code from the reservation process to your templates so that when an email triggers it will go to both the primary email and the secondary email. This should … (Posted Jul 14, 2023 12:22 PM) |
Jul 14, 2023 12:22 PM |
Feature Requests » Guest Web Site PaymentsI think this ties in with the requested "guest portal".... https://www.ownerreservations.com/forums/requests/add-a-guest-login-portal-for-guests-to-view-their-reservation-details-folio-checkinout-dat… (Posted Jun 27, 2023 2:55 PM) |
Jun 27, 2023 2:55 PM |
Feature Requests » Payment SchedulesI appreciate the honest recognition that development schedules, much like construction timelines in the real world, are hard to meet! At this point just knowing it is on the schedule is good news. (Posted Jun 27, 2023 2:53 PM) |
Jun 27, 2023 2:53 PM |
Feature Requests » Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.)I never thought about this until seeing your post. Like many STR's we take two payments months apart. Even though we send out payment reminders via OR with amounts and instructions, I still regularly… (Posted May 26, 2023 12:32 PM) |
May 26, 2023 12:32 PM |
Feature Requests » Add "Manual payment only" selection under rules at the property levelThe latter is the correct interpretation of what I am looking to do. I would like to be able to default all properties to manual payments only, but then on individual quotes/bookings, be able to turn… (Posted May 26, 2023 12:23 PM) |
May 26, 2023 12:23 PM |
Feature Requests » Add "Manual payment only" selection under rules at the property levelI typically only take manual (non CC) payments on my rentals. Either check, venmo or zelle. We do maybe 2-3 cc payments a year outside of ABB bookings. Manual is my default. As it works now, if I hav… (Posted May 24, 2023 10:46 AM) |
May 24, 2023 10:46 AM |
Feature Requests » Payment type surcharges & discountsThis used to be a thing, before it was removed. At the time of its removal (late 2020), there was a mention of a possible future means of adding an automated surcharge or discount based on payment ty… (Posted May 24, 2023 10:27 AM) |
May 24, 2023 10:27 AM |
Feature Requests » Electronic Check ProcessingStripe supports electronic checks by Mila M (/forums/users/347419037) – Mar 30, 2023 11:10 PM (UTC) Not through OR. (Posted Apr 26, 2023 11:58 AM) |
Apr 26, 2023 11:58 AM |
General Help and Questions » Issues with NO CUSTOMER SERVICE HELPPatti, Have you tried the "unofficial" FB group? There are lots of users there that can help guide you through the process while you are waiting on official support. https://www.faceboo… (Posted Feb 9, 2023 11:41 AM) |
Feb 9, 2023 11:41 AM |
Feature Requests » Multiple payments or Staged paymentsBeen on the list for years.....add your vote and maybe they will move it up the priority list. https://www.ownerreservations.com/forums/requests/payment-schedules (Posted Dec 2, 2022 11:46 AM) |
Dec 2, 2022 11:46 AM |
Feature Requests » Scheduling payments for long-term stays BEFORE bookingBeen on the list for years.....add your vote and maybe they will move it up the priority list. https://www.ownerreservations.com/forums/requests/payment-schedules (Posted Dec 2, 2022 11:45 AM) |
Dec 2, 2022 11:45 AM |
Blog » New OwnerRez pricing for 2023Portal access tab isn't visible on mobile. The only way to access it on mobile is to click the "invite staff" button and then under the warning displayed click the link to go to portal. Just FYI. (Posted Nov 22, 2022 10:15 AM) |
Nov 22, 2022 10:15 AM |
Feature Requests » Electronic Check ProcessingWhat about implementing the ability for an owner to link to an outside payment processor during checkout? I mean, it's not ideal but plenty of companies use 3rd party processors and you "leave the pa… (Posted Nov 8, 2022 1:51 PM) |
Nov 8, 2022 1:51 PM |
