Experience the difference of "Elite".

Better mobile experience

Status: Requested 3 Votes
Chuck K
Oct 28, 2021 12:46 PM
Joined Oct, 2019 44 posts

It is understandable why OR is using a PWA approach to mobile. But it does not create a good experience for we owners. Way too many times it is necessary to reselect an item at the highest menu level when all we really want to do is go "back" 1 selection.

Not sure what best answer is outside of a native mobile app. Maybe "breadcrumbs" in the interface?

Paul W
Oct 28, 2021 2:27 PM
OR Team Member Joined Jun, 2009 710 posts

Does your phone have a back button? Or a swiped left/right to go "back"? Most do, at least Android phones do. If so, doing that will do the same thing in the app as clicking a browser back button.

Chris L
Nov 3, 2021 2:36 PM
Joined May, 2017 163 posts

iOS lacks the universal "back" button that Android has. A swipe from the left edge can replicate it sometimes, but it doesn't always work smoothly.

Like the OP, I understand why OR has taken the PWA avenue for now, but as the product continues to mature and it becomes more of a centralized hub for communication (channel messaging, SMS, etc.), a real app with push notifications really is necessary. So I always upvote any feature request that leads to that. :)

Chris L
Nov 9, 2021 3:52 PM
Joined May, 2017 163 posts

The other thing that causes issues is the lack of a "refresh" option in the PWA. Sometimes (especially in areas with bad cell service or wifi), the page won't load, but there's no way to easily trigger a reload.

Ken T
Nov 9, 2021 5:12 PM
OR Team Member Joined Aug, 2019 783 posts

Have you tried "pull down" on the screen? With mobile, that generally triggers a refresh.

Chris L
Nov 12, 2021 9:41 AM
Joined May, 2017 163 posts

I have. It does not seem to work in the PWA on iOS.

Chris Hynes
Nov 12, 2021 11:38 AM
OR Team Member Joined Oct, 2012 1353 posts

Hmm. What version of iOS are you on? v15 is supposed to have a pull to refresh gesture: https://www.iphonehacks.com/2021/06/safari-ios-15-offers-pull-to-refresh-gesture.html