Experience the difference of "Elite".

Alece

Joined January 2020
59 posts
Topic

General Help and Questions » Insurance at check out - verbiage suggestion

I just started getting similar questions about this as well! I made myself a test booking to see what guests were talking about. I agree that once you get into that trip insurance section, it seems m…

(Posted 2 days ago)

General Help and Questions » Booking vs Blocking on calendar

Hey Celia! You can set your preference for this in  https://secure.ownerreservations.com/account/preferences Account > Display Preferences. You can choose if you want blocked dates to show as grey or…

(Posted 2 days ago)

Feature Requests » Repeat Guests - Custom message triggers

I'd love to send repeat guests slightly modified versions of our standard messages. "Looking forward to having you back!" -- that sort of thing. Right now, I can't figure out any way to set a message…

(Posted Aug 1, 2022 2:19 PM)

Blog Comments » New Lynnbrook Payment Processing, ReadyPIN Door Locks, Editable Default Booking Emails, Affiliate Tweaks, Custom YouTube URLs

Thank you for all the new options in the PM custom statement views!

(Posted Jul 6, 2022 10:04 AM)

Feature Requests » Automatic capitalisation of guest names

Chris L -- This would be AMAZING!

(Posted May 18, 2022 5:17 PM)

Blog Comments » Growing Pains! Our size has changed, but our commitment and values have not.

I appreciate y'all and all your hard work!!!

(Posted Mar 16, 2022 11:43 AM)

Feature Requests » PM Module: Owner first name needed as a field for emailing owner statements

Right now, the only field option to use the owner's name (in an email template to send them owner statements) includes their full name: first and last. When have we started an email with Hi FirstName…

(Posted Feb 9, 2022 5:25 PM)

Feature Requests » Cleaning Service Expense Date

I am in agreement with this request. An option to have the cleaning expense posted as the departure date is definitely needed in PM. Charging for the cleaning in a month before the service is rendere…

(Posted Feb 3, 2022 11:28 AM)

Feature Requests » Restricting check-in/check-out on holidays

Hey Joshua! Yes, right now my workaround is to manually create a separate season for each holiday and then restrict check-in/out for that day only. These seasons have to be year specific in order for…

(Posted Jan 7, 2022 10:36 AM)

Feature Requests » Restricting check-in/check-out on holidays

Hey Joshua! Yes, right now my workaround is to manually create a separate season for each holiday and then restrict check-in/out for that day only. These seasons have to be year specific in order for…

(Posted Jan 7, 2022 10:36 AM)

Blog Comments » Happy Holidays from OwnerRez! Some end of year presents - Automatic 5-Star Reviews, New Forums, SMS Brands, New Airbnb Fee Types

Merry Christmas to US! Thank you for all these amazing enhancements -- and all your hard work always!  Quick note that I'm not seeing the Airbnb pet fees working. I used the test you mentioned, t…

(Posted Dec 29, 2021 5:08 PM)

Blog Comments » Midsummer Updates Part 7 - New Listing Discount for Vrbo, Link to Filtered Property Searches, Booking.com Payment Fees

"Security deposit "kept" amount in Net for Commission column. The "Net for Commission" shows PMs and owners what the final owner amount was that the PM commission was calculated on. This is useful f…

(Posted Sep 20, 2021 9:27 AM)

Feature Requests » Adding a "Private Feedback" section to the review process

Thanks, Chris. I'd added this here after Paul responded suggested via email that I add it as a feature request. Thanks for clarifying that it is already available!

(Posted Jul 28, 2021 12:07 PM)

Feature Requests » Adding a "Private Feedback" section to the review process

I want guests to feel free to share any constructive criticism they may have, but would obviously want them to feel encouraged/know they can do so privately rather than including it in their public r…

(Posted Jul 23, 2021 6:31 PM)

Feature Requests » Please allow tel: and sms: links in copy

I see that tel: is an available option, but I'd love to be able to utilize sms: as well!

(Posted Jul 6, 2021 5:07 PM)

Feature Requests » Aggregate Data for Owner Statements

This is one of the reasons I still have to manually generate my owner statements each month, pulling data in from OR owner statements & reports to get it to offer the information as well as the look/…

(Posted Jul 1, 2021 4:24 PM)

Feature Requests » Cohost messaing from OR to show as Cohost, not owner

YES YES YES!

(Posted Jul 1, 2021 4:21 PM)

Feature Requests » Add a confirmation requirement for regenerating a guest code

YAY! I just finished reading the most recent release notes... I live for these updates! :)

(Posted Jul 1, 2021 4:19 PM)

Feature Requests » Add a confirmation requirement for regenerating a guest code

A friend recently experienced a guest lock-out mid-stay because somehow the "regenerate code" button was accidentally clicked on the OR booking details screen. YIKES! This can happen so easily -- scr…

(Posted Jul 1, 2021 4:03 PM)

Blog Comments » Last 4 of Phone for Door Code, Auto-Create Listing Sites, Cleaning Fees on Statements, Charge Snapshots, Delayed Code Generation

You guys are my favorite! I always look forward to these posts -- and this one was a GOOD ONE! So many updates!

(Posted Jun 19, 2021 1:19 PM)