Experience the difference of "Elite".


Joined January 2020
139 posts

General Help and Questions » Disable or delete

Here are the basic steps provided in the support section: https://www.ownerreservations.com/support/articles/properties-disable-reenable-property

(Posted Nov 17, 2023 3:05 PM)

Blog » Search Messaging Template Bodies, Image Source Additions for Hosted Site Blog Sharing, New Zealand Holidays

Thank you for all these updates, team. I'm particularly pumped about being able to search templates by words in the body of the message!

(Posted Nov 15, 2023 12:34 PM)

Feature Requests » Same day booking cut off time?

Hey Caleb, I may be misspeaking here, but I don't see the original post mentioning anything about Booking.com.  However, adding a time cutoff for same-day bookings for direct bookings certainly g…

(Posted Nov 15, 2023 11:50 AM)

Blog » Unveiling Schlage Door Locks Powered by OwnerRez, Accompanied by Some Creepy Crawly Fixes!

Wonderful to hear, Paul!! Thank you so much for digging right in to clarify this!!

(Posted Oct 31, 2023 6:15 PM)

Blog » Unveiling Schlage Door Locks Powered by OwnerRez, Accompanied by Some Creepy Crawly Fixes!

If you connect multiple locks and associate all of them with the same property, each lock will have a different code. This is the same behavior that has always existed with all of our lock integr…

(Posted Oct 31, 2023 5:54 PM)

Blog » Unveiling Schlage Door Locks Powered by OwnerRez, Accompanied by Some Creepy Crawly Fixes!

Thrilled to see this integration go live! Great work, OR team!  I echo the feedback about needing the guest name rather than the booking number to appear in the Schlage app. The current RemoteLoc…

(Posted Oct 31, 2023 12:32 PM)

Feature Requests » Changeover gap for select dates only

Great news, Shawn! Thank you!!

(Posted Oct 5, 2023 1:03 PM)

General Help and Questions » Booking vs Blocking on calendar

Hey Rachel! YES! Go to Properties > Property Name > Rules. Scroll down to Booking Window and you can set the max days in the future that you want your calendar to be open for booking.

(Posted Oct 2, 2023 11:35 AM)

Feature Requests » Duplicate Option for Templates, Triggers, Surcharges, etc.

Please add a Duplicate option to things like Templates, Triggers, Surcharges, Discounts, etc. At times we need to replicate something and only make small changes to it -- and we have to build it from…

(Posted Aug 31, 2023 3:09 PM)

Feature Requests » Airbnb reservation link open in app on mobile

On mobile (iOS in my instance), when I click the Airbnb reservation link on the booking overview screen, it launches a browser window. Would love to have this automatically open within the Airbnb app…

(Posted Aug 28, 2023 2:47 PM)

Feature Requests » Expanded options for template triggers criteria

I would really like to see additional options added to template triggers booking criteria. I've run into this before, but right now what's top of the pile for me is wishing there was an option to sel…

(Posted Aug 25, 2023 4:09 PM)

Blog » Hopper Homes, Search Filters for Dropdown Lists, Weekend Nights Property Rule, Quote Holds via API, and More

So pumped about the new search filters for dropdown lists!!!! 🙌🏼

(Posted Aug 18, 2023 5:35 PM)

Blog » Integration With Hopper Homes

I agree Paul! Smoothest integration process ever!

(Posted Aug 18, 2023 10:21 AM)

Blog » Google Vacation Rentals Coming Soon, Direct Booking Listing Site Tracking Added and Merchant of Record Transaction Type Updated!

Thrilled to hear the Google Vacation Rentals update! Thank you, OR team!

(Posted Aug 10, 2023 3:44 PM)

Blog » Zapier Use Cases

Glad to hear about those plans. My current setup allows for booking details to be included in OpenPhone, so that when a guest texts/calls, we can quickly identify which property they're booked at…

(Posted Aug 10, 2023 11:34 AM)

Blog » Zapier Use Cases

I'm finding that with only the 4 trigger options available, it's a challenge to utilize this integration effectively. I built out a multi-step Zap to create/update a contact in OpenPhone when a booki…

(Posted Aug 2, 2023 1:55 PM)

Feature Requests » Adjust rate change logic

YES YES YES! As it stands right now, the "change to new charges" option is not a usable feature. I always have to adjust the prices manually because of this issue. Even something simple like adding a…

(Posted Jun 19, 2023 3:41 PM)

Feature Requests » Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.)

Shaun - Are you saying you want embed codes available for property photos and descriptions too? Hopefully we can start getting some up-votes for this feature request to spur that along!

(Posted Jun 3, 2023 2:56 PM)

Feature Requests » Apply discount specifically for discount alone

If I'm understanding you correctly, you'd like to be able to create a discount code that applies a percentage discount to rent only. If so, I'm 100% with you there! I don't want the percentage discou…

(Posted May 31, 2023 2:05 PM)

Feature Requests » Calendar Display - Grey Out Blocks on Month View

I have our Display Preferences (https://secure.ownerreservations.com/account/preferences) set so that blocked dates are greyed out on the ribbon view. This, however, does not transfer over to the m…

(Posted May 18, 2023 8:28 AM)