Experience the difference of "Elite".

Alece

Joined January 2020
84 posts
Topic

Feature Requests » Different Property Description for VRBO and OR hosted website

The Location Description and Other Activities fields currently go to Vrbo... by Chris Hynes (/forums/users/2074) – Jan 30, 2021 5:04 AM (UTC) Chris, the Location Description field is not pushin…

(Posted 4 days ago)

General Help and Questions » Reports: Calendar for sorting dates not working

Thank you! I didn't even realize the date was clearing/canceling when I changed the month or the year. That definitely is the culprit. (The UX/UI might need improvement there as it's not obvious or i…

(Posted Jan 23, 2023 12:26 PM)

Feature Requests » Cancellation Policy visible on Hosted Websites

Hey Shawn, thanks for that workaround (Ken was unaware). Strange that the rate calendar would need to be visible in order for the cancellation policy to be. Would love to see those items separated ou…

(Posted Jan 19, 2023 12:57 PM)

Feature Requests » Cancellation Policy visible on Hosted Websites

We utilize the Hosted Website option for our direct booking site (http://comevisitnashville.com) . Frustratingly the cancellation policy does not pull in along with all other property-specific detai…

(Posted Jan 18, 2023 1:48 PM)

General Help and Questions » Reports: Calendar for sorting dates not working

This is happening to me right now with every report I attempt to run. I've cleared cache/cookies, restarted my browser, tried in multiple browsers (Chrome, Safari), and tried in Incognito mode -- sam…

(Posted Jan 14, 2023 12:08 PM)

Feature Requests » Better mobile experience

Doug, I feel your pain on that issue. I frequently get messages from guests asking how they are supposed to see the details of what they're signing, and I have to explain how they can view the conten…

(Posted Nov 22, 2022 5:51 PM)

Feature Requests » PM Statements: Add Expense Categories

Yes, they are owner expenses that are facilitated by (and then reimbursed to) the PM. Which is why it's helpful to have the categories that are already assigned to those expenses be visible on the PM…

(Posted Nov 8, 2022 11:58 AM)

Feature Requests » PM Statements: Add Expense Categories

Hey Rex! That's where I started (emailing the support team). Caleb https://app.sparkmailapp.com/web-share/gCcbkib3V4HL-3h_jZOHuPjfUn7trMspBg-RZydO replied that it wasn't possible and said I should p…

(Posted Nov 8, 2022 10:38 AM)

Feature Requests » Changeover gap for select dates only

Our standard setting is NOT to have a changeover gap. Throughout the majority of the year, we want those back-to-back bookings. Occasionally we have need, however, for forcing a 1-night gap between b…

(Posted Nov 7, 2022 10:43 AM)

Feature Requests » PM Statements: Add Expense Categories

Now that Expense Categories have been added, it would be ideal for them to be fully integrated throughout OwnerRez. Most crucial for us right now is in PM Statements. When we run a PM Statement and t…

(Posted Nov 3, 2022 1:58 PM)

Blog Comments » New OwnerRez pricing for 2023

I so appreciate your thoughtful and detailed explanation, along with the roadmap of expected developments and updates. I value y'all and appreciate the ways you make my work and life easier!

(Posted Nov 1, 2022 10:39 AM)

Feature Requests » House Rules as a field for Rental Agreements (& Emails)

That's the workaround I'm using as well, as I mentioned. However, as the house rules live other places (so that they display in the listing, etc.), any time the house rules need to be updated, change…

(Posted Oct 20, 2022 11:23 AM)

General Help and Questions » How did you find us? optional question/field

I added this custom field, but is there any way to see the values from all guests (like in a report or a field in the exported data) rather than having to go into each individual reservation and look…

(Posted Oct 3, 2022 10:58 AM)

Blog Comments » Better Custom Payment Methods, Redirect After Booking, Strike-Through Pricing on Airbnb, Cancellation Fees, Base Channel Rates

Can we get a character counter on the headline field? It's painful to craft the perfect headline only to then have it fail the LQA and then have to copy it into Word, use Word's character counter. It…

(Posted Sep 19, 2022 11:52 AM)

Feature Requests » Content Changing Tags to reduce number of templates

Love this!! It's an even better idea than my https://www.ownerreservations.com/forums/requests/repeat-guests-custom-message-triggers#68818 request for a trigger filter for repeat guests and would h…

(Posted Sep 19, 2022 11:50 AM)

Feature Requests » Schlage Encode

I've been using RemoteLock for this and when their system works correctly, it's awesome. But their customer service/support is basically non-existent, so heaven forbid something go wrong or not work …

(Posted Sep 15, 2022 12:09 PM)

Feature Requests » VRBO Commission Fee For More Accurate Reporting

Is there no way we could get VRBO to include the commission fees in their API feed? If not I still maintain that an API level feature would be good to set the commission percentage for VRBO. There is…

(Posted Sep 13, 2022 2:20 PM)

Feature Requests » Add Number of Nights Booked to Reports

YES!!! Also, a way to show occupancy rates (a percentage based on the number of nights booked in period) to Owner Statements would be awesome!

(Posted Sep 12, 2022 2:02 PM)

Feature Requests » Customize the Booking Overview screen with custom fields

I would love the ability to customize the Booking Overview screen (first screen visible when clicking into a booking from the calendar) with helpful information from the Custom Fields that we have in…

(Posted Aug 31, 2022 2:57 PM)

Blog Comments » Better Custom Payment Methods, Redirect After Booking, Strike-Through Pricing on Airbnb, Cancellation Fees, Base Channel Rates

Great to hear! Thank you so much, Shawn!

(Posted Aug 26, 2022 5:29 PM)