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Unfortunately, at present the Autoresponders don't work for Airbnb / with Airbnb internal messaging. This is planned for the future.
(Posted Jan 19, 2023 10:28 AM)
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Jan 19, 2023 10:28 AM |
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Here's some discussion of that:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-quirks#security-cameras https://www.ownerrez.com/support/articles/chan…
(Posted Jan 11, 2023 4:05 PM)
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Jan 11, 2023 4:05 PM |
General Help and Questions » Syncing Error
Honestly it could be anywhere... We're looking into adding some tools to perhaps find and identify the problem field, but that may be awhile.
(Posted Jan 10, 2023 11:02 PM)
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Jan 10, 2023 11:02 PM |
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We've looked into some of these, and while we always want to keep an open mind, we weren't impressed by the value-add - the costs seemed to be excessive, as well as certain technical aspects that wou…
(Posted Jan 10, 2023 2:41 PM)
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Jan 10, 2023 2:41 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/buy-now-pay-later-options-such-and-paypal-or-other-payment-option-integration-solutions)]
(Posted Jan 10, 2023 2:41 PM)
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Jan 10, 2023 2:41 PM |
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Unfortunately, at present it is not, though this is planned for the future.
(Posted Jan 9, 2023 8:34 PM)
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Jan 9, 2023 8:34 PM |
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We've looked into some of these, and while we always want to keep an open mind, we weren't impressed by the value-add - the costs seemed to be excessive, as well as certain technical aspects that wou…
(Posted Jan 9, 2023 6:18 PM)
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Jan 9, 2023 6:18 PM |
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There is not, and, I'm not sure this would be a good idea, as by default OwnerRez stores guest data basically forever, but IDs do expire.
(Posted Jan 9, 2023 4:28 PM)
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Jan 9, 2023 4:28 PM |
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Unfortunately, we've never managed to find anyone at Booking.com to have the direct relationship with us that we have with several other channels, so, I'm afraid there's no way to do that. Hopefully…
(Posted Jan 9, 2023 3:40 PM)
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Jan 9, 2023 3:40 PM |
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Yes, that is generally correct that discounts should be put in OwnerRez. But, it is still possible to produce the strikethroughs in Airbnb:
https://www.ownerrez.com/support/articles/channel-mana…
(Posted Jan 9, 2023 3:15 PM)
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Jan 9, 2023 3:15 PM |
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Yes, it should be possible:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#strikethrough-discount https://www.ownerrez.com/support/ar…
(Posted Jan 9, 2023 3:14 PM)
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Jan 9, 2023 3:14 PM |
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We cannot begin development until Vrbo provides documentation about what their interface will be, which AFAIK has not yet occurred. So basically, your second guess is correct, except that we are in …
(Posted Jan 9, 2023 11:43 AM)
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Jan 9, 2023 11:43 AM |
General Help and Questions » Syncing Error
This problem has nothing to do with being connected to RentalGuardian or anything else. The issue is that Airbnb does not allow you to reference any websites or links in the property listing fields …
(Posted Jan 6, 2023 9:39 PM)
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Jan 6, 2023 9:39 PM |
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When I passed this over to the engineers, they came back with a truly out-there interim suggestion...
Add a unicode emoji to the surcharge description. It will be meaningless to the guest, but w…
(Posted Jan 6, 2023 4:39 PM)
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Jan 6, 2023 4:39 PM |
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Part of the issue here is the TOS'es of the various listing channels, that restrict or disallow extending bookings off-platform. Since we have partnership agreements with the channels, we cannot int…
(Posted Jan 6, 2023 3:56 PM)
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Jan 6, 2023 3:56 PM |
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That sounds like you may be trying to upload the file in the wrong place.
https://app.ownerrez.com/settings/channelbridge https://app.ownerrez.com/settings/channelbridge
Otherwise, please wri…
(Posted Jan 6, 2023 3:38 PM)
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Jan 6, 2023 3:38 PM |
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Because reviews can be transmitted to listing channels automatically (e.g. Vrbo), and cannot be edited once submitted, we have decided it is simply too risky to allow the use of custom field codes in…
(Posted Jan 6, 2023 1:15 PM)
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Jan 6, 2023 1:15 PM |
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Yes, there is a field code - here's an example of how to use it:
https://www.ownerrez.com/support/articles/email-template-pre-arrival-door-code https://www.ownerrez.com/support/articles/email-tem…
(Posted Jan 5, 2023 10:57 AM)
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Jan 5, 2023 10:57 AM |
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So just to be clear, the lock has 20 codes, all of which work all the time?
You could manually assign a random example of a valid code, to each booking individually:
https://ownerrez.zendesk.…
(Posted Jan 5, 2023 10:29 AM)
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Jan 5, 2023 10:29 AM |
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Unfortunately, we've asked many times, and Expedia is not accepting new API connections. This is because they are the same company as Vrbo, which we have a thorough API integration with, and they ar…
(Posted Jan 4, 2023 3:58 PM)
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Jan 4, 2023 3:58 PM |
