I am trying to channel bridge with Airbnb for payments as I always have with an excel file (albeit I have not had to bridge for 6 weeks or so) and I keep getting this message below. Its not updating the payments at all including the 3 rows that say valid. I tried deleting the blank rows, leaving only the 3 rows of info to bridge, yet it still shows the same errors. Any help would be greatly appreciated!
No records were updated. When an import fails, no updates are done – not even for valid records. This is a safety feature to ensure that no bad data gets processed.
3 rows are valid. 6 rows are invalid or caused errors while trying to import.
That sounds like you may be trying to upload the file in the wrong place.
Otherwise, please write in to the Helpdesk and send us the file so we can investigate.