Experience the difference of "Elite".

Tim

Joined October 2018
29 posts
Topic

General Help and Questions » How to set the order in which emails are sent?

I send 4 different emails upon booking: * Thanks for booking * Rental Agreement request * Travel insurance offer * Pool safety   I'd like the "Thank you" email to go first. Is there a…

(Posted Sep 22, 2022 8:25 PM)

General Help and Questions » Smart Lock Generation Codes

That's not at all why STRs get banned. It's about taxes, lobbying by hotel industry, and taking away housing from locals. You should know that Victoria. But sure, I'll start watching my cameras like …

(Posted May 21, 2022 11:41 AM)

General Help and Questions » Smart Lock Generation Codes

That kind of micro-management is fine if you only have 1-2 rentals and you have nothing better to do. For me, I want automation. I care not if they sneak extra people in or they have bad reviews or w…

(Posted May 21, 2022 11:23 AM)

Feature Requests » Please improve reports!

I love your product, but your reporting leaves much to be desired. The Detail Bookings report has a column for Rent, but not one for Surcharges or Total Taxes.  Therefore, it's impossible to know…

(Posted Feb 18, 2022 2:44 PM)

Feature Requests » Add ADR to booking calendar popup

Please add ADR to the popup when hovering over a booking. ADR is the best way to see at a glance how much you're getting for various bookings.  The total isn't helpful because the duration of the sta…

(Posted Jan 3, 2022 10:53 AM)

General Help and Questions » How do I remove the OwnerRez "Is this an inquiry?" banner from all my incoming emails?

Well, come to think of it, why do I need to send all my AirBNB and VRBO emails to @inquiryspot.com at all? Wasn't that only used back before we had API integration? Now that I am fully integrated, …

(Posted Apr 23, 2021 7:01 PM)

General Help and Questions » How do I remove the OwnerRez "Is this an inquiry?" banner from all my incoming emails?

I understand that in some cases the banner and the "Create Inquiry" button could be useful, but not for me. What I don't like is when I reply to the guest, every email has that embedded and I'd rathe…

(Posted Apr 21, 2021 12:11 PM)

Blog Comments » Webinar With Airbnb, California Bans Vacation Rentals, No New Year’s Eve Parties, Workcations In Miami Beach, Covid Vaccine

Evelyn, that is sooooo funny.... :)

(Posted Dec 19, 2020 1:03 PM)

Blog Comments » New OwnerRez pricing for 2021

Not a problem for me guys!

(Posted Nov 5, 2020 3:25 PM)

Blog Comments » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight

For light use, you can always use an external email-to-sms service instead. I also, want one-way door codes and payment reminders, etc. I do NOT want to get replies, as that creates chatty guests who…

(Posted Jul 23, 2020 11:38 PM)

Blog Comments » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight

Does the message appear to come from our own phones, or a different number? Also, what happens if the guest responds to it? The LAST thing in the world I want is guests being able to reply!!!

(Posted Jul 23, 2020 10:46 AM)

Feature Requests » Need better reporting system

Now that you have rolled out full AirBNB and VRBO/HA integration, you've positioned yourself where we (owners/PMs) can use OwnerRez as a single point of management. And I thank you for that! But bec…

(Posted Jul 22, 2020 12:30 PM)

Feature Requests » Allow email/triggers to be set by hours or days and also send SMS

Ditto on this! I want to send email to a SMS gateway but I don't want guests receiving text messages at 3am!!!

(Posted Jul 22, 2020 12:14 PM)

General Help and Questions » Any way to make multi-property ribbon look better on mobile phones for cleaners?

Here is what the multi-prop widget looks like on my phone: https://imgur.com/Uh72LWJ Is there a way to make it more usable?

(Posted Feb 18, 2020 1:28 PM)

Feature Requests » Add arbitrary notes to any calendar day

It would be fantastic to be able to add notes to the calendar, such as "early checkin" or "water heater repairman coming today", etc without blocking the date. Want to make it REALLY FANTASTIC and po…

(Posted Jan 3, 2020 2:19 PM)

Feature Requests » Booking calendar enhancement request

The booking calendar colored ribbon currently shows the guest name and number of guests in parenthesis. Can I suggest you also include on the ribbon: The listing site it came from. A hyperlink to the…

(Posted Jan 3, 2020 2:10 PM)

Feature Requests » Remove minimum size of 300x200 pixels for uploaded images.

Sometimes, a 300x200 is just way too big and is overwhelming in a form or email. Suggest lowering that limit and allowing smaller images.

(Posted Jul 26, 2019 1:39 PM)

Feature Requests » Allow adding notes to booking calendar

It would be great to be able to add a note (to self, or to cleaners) to the booking calendar. For example "Stove repairman coming today", "Call maintenance", "Don't forget to call Joe", "Guest checki…

(Posted May 6, 2019 11:34 AM)

Feature Requests » Suggest you combine Seasons and Seasonal Rates into one system

If you're revamping the Rate engine, please keep this in mind: It's safe to say that many self-managers tend to tweak their rates for maximum revenue. For example, I set my high season rates at doubl…

(Posted May 2, 2019 9:55 PM)

Feature Requests » Suggest you combine Seasons and Seasonal Rates into one system

I like the Seasons and Seasonal Rate engine, but I wish they were integrated as one. I understand why you did it - you can, for example, have 20 different seasons and only 5 rates, and having them s…

(Posted May 1, 2019 9:39 AM)