Experience the difference of "Elite".

Inbox feature similar to Lodgify

Status: Requested 3 Votes
Heroes Vacation
Mar 15, 2023 2:37 PM
Joined Mar, 2023 6 posts


I am considering moving from Lodgify to OR and one thing i really like about Lodgify is the inbox tool from https://www.lodgify.com/unified-inbox/ 

All inquiries from customers are pipped in to the booking so i can see all emails to/from the guest so when it comes to processing a guest at my vacation home I can see all conversations in the past that I have had with the guest within their booking summary page and not have to search through my emails or guest notes.

I also have a inbox folder with all messages from all customers with their unified inbox.


Ken T
Mar 15, 2023 10:29 PM
OR Team Member Joined Aug, 2019 1125 posts

We are moving in the direction of offering a unified inbox by degrees, but there are many disparate pieces to that so it will evolve over time.

Ryan H
Mar 17, 2023 3:25 PM
Joined Mar, 2022 67 posts

As someone who left Lodgify about a year ago, you won't regret it!  Better support, US based servers and event triggers that happen in your timezone, NOT Lodgify's UTC timezone.  Plus I'm paying less for 6 homes than I did for 2 with Lodgify... and no annoying annual contracts.  When I moved over, VRBO was running very slow on moving API connections from one PMS to another, so when you're ready to pull that trigger the sooner you get started the better.  Plus contact VRBO for their current timeline.

Adria H
Mar 18, 2023 3:57 PM
OR Team Member Joined Aug, 2022 8 posts

@Ryan H, you are not wrong, Vrbo API connections were quite slow, about a year ago. Luckily, they are now quite quick, a few days, up to a week, or so, is the norm, depending whether you are adding a new property to an existing connection, or creating a new connection.