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Automatic 5-Star guest reviews for VRBO

Status: Planned 13 Votes
Tim
Dec 12, 2022 12:03 PM
Joined Oct, 2018 44 posts

Please add this feature for VRBO.  The feature currently works great for AirBNB and I have seen a marked improvement in the number of reviews I get back from guests in return.

Tim

Ken T
Dec 12, 2022 3:44 PM
OR Team Member Joined Aug, 2019 1569 posts

Vrbo has said that support for this is in development, so, we're thinking likely something in the first half of the coming year.

bigDeeOT
Mar 16, 2023 11:49 AM
Joined Mar, 2022 21 posts

Any update on this one?

Ken T
Mar 20, 2023 11:45 AM
OR Team Member Joined Aug, 2019 1569 posts

I believe we recently got the spec from Vrbo for beta dev and testing.

Tim
Mar 20, 2023 12:02 PM
Joined Oct, 2018 44 posts

I cannot stress enough what a difference this has made to the number of reviews I get in return!!!

Tracy L
Apr 3, 2023 11:53 AM
Joined Nov, 2022 4 posts

Good to hear that this may be moving forward....it would be excellent to have for VRBO. It makes a huge difference in getting guests to leave 5 star reviews and saves us time.

Michael D
Jul 2, 2023 7:54 PM
Joined Oct, 2019 54 posts

I believe we recently got the spec from Vrbo for beta dev and testing.

by Ken T – Mar 20, 2023 3:45 PM (UTC)

Any update on this implementation?

Shawn H
Jul 7, 2023 6:36 PM
OR Team Member Joined Aug, 2021 207 posts

We plan to do the pilot of the Vrbo Reviews API (which will essentially just replace the need for Channel Bridge to bring in Vrbo reviews) as soon as we can, but Vrbo Messaging delayed our timeline. The Vrbo Reviews pilot does not include the automatic reviews functionality. Vrbo is working on it but it will be later this year or sometime next year before it's ready for partners to work with.

Home Suite Stays L
Jan 17, 2024 2:19 PM
Joined Feb, 2023 7 posts

Any updates on this?

Shawn H
Jan 30, 2024 6:46 PM
OR Team Member Joined Aug, 2021 207 posts

We have this on our Roadmap for this year! Stay tuned to our Changelog and Blog to see when it comes out.