Experience the difference of "Elite".

BlueMtnCabins

Joined June 2016
1119 posts
Topic

Feature Requests » Suggestion: displaying source of bookings on owner-facing bookings view

the calendar bookings view is my go-to page. Since now bookings come from so many places, i thought it would be neat if there was some sort of at-a-glance indicator on the ribbon (maybe before guest'…

(Posted Nov 9, 2017 2:56 PM)

Feature Requests » record number of charge backs - and what to do.

here is what one of the owners posted in Smoky mountains group as follow up to VRM Intel panel discussion: ""Something I thought I'd share about credit card processing after a panel discussion at VR…

(Posted Nov 9, 2017 1:20 PM)

General Help and Questions » Email trigger specific to the season

I have an email template that I send to guests who are booked to stay in Nov - march time frame (outlines weather conditions and that it may snow). What i have been doing is having it triggered x day…

(Posted Nov 8, 2017 3:06 PM)

General Help and Questions » 3rd party alerts/imported bookings

Yes, thank you, I did not realize it was optional.

(Posted Nov 8, 2017 2:53 PM)

General Help and Questions » 3rd party alerts/imported bookings

Do the 3rd party alerts not go out on imported /synced bookings?

(Posted Nov 8, 2017 1:32 PM)

General Help and Questions » HomeAway Calendar Sync weirdness

can it be related to your booking lead time set up on VRBO? such as you do not take bookings less than 2 days in advance.

(Posted Nov 8, 2017 1:31 PM)

General Help and Questions » Is there a way to set min stay only for weekends?

I think it will.

(Posted Nov 7, 2017 10:06 AM)

General Help and Questions » Is there a way to set min stay only for weekends?

How do I set that rule up?

(Posted Nov 3, 2017 7:40 AM)

General Help and Questions » Is there a way to set min stay only for weekends?

Is there a way to set up season/rates to require 4 night min only for weekends? i .e if rental start falls on Thu, then require 4 nights.. else, 3 nights? Thanks

(Posted Nov 1, 2017 10:52 AM)

Blog » More Gallimaufry

Thank you, I do not use them, but folks on HA forum said multiple times that HA payments download spreadsheet is wrong. so wonder what it would do if imported. I never used theirs, i enter everything…

(Posted Nov 1, 2017 9:39 AM)

General Help and Questions » Personalizing the email - time of day

Is there any way to insert time of day (morning, evening, afternoon) in the email, so that instead of Hi Jane, thank you for your inquiry about xxxx inquirer will get: Good evening Jane, thank you…

(Posted Oct 31, 2017 2:09 PM)

General Help and Questions » Is there any way NOT to prorate holiday rates on split weekly stays?

Any update?

(Posted Oct 30, 2017 9:14 AM)

General Help and Questions » Rental agreement - AirBNB

I set up a version of RA for AIrBNB bookings, but I notice that regular rental agreement link was sent to (and e signed) by AirBNB guest. Is there anything I need to do to make it default to AirBNB v…

(Posted Oct 24, 2017 9:18 PM)

General Help and Questions » Is there any way NOT to prorate holiday rates on split weekly stays?

I set the Independence day week rate to: "Use this rate for bookings with the same or more number of nights " and rate for the night $379 or with blank. it is still prorating. Rent 2 nights (6/…

(Posted Oct 23, 2017 11:29 AM)

General Help and Questions » Is there any way NOT to prorate holiday rates on split weekly stays?

[quote=Chris Hynes]Just saw this one, sorry for the delay! What if you set the week rate for the holiday period to prorate up only and put a night rate in? Does that get what you want?[/quote] Not …

(Posted Oct 23, 2017 10:59 AM)

General Help and Questions » Airbnb request for contact info (real email address) and signed renter agreement

I never asked, but since I never received ANY response to it, so I assumed they never get it whereas when i send to their own email, I do get a response. I will try to follow up with next AirBNb boo…

(Posted Oct 23, 2017 10:37 AM)

General Help and Questions » Airbnb request for contact info (real email address) and signed renter agreement

I have tried to do what article " Airbnb request for contact info (real email address) and signed renter agreement" suggests - request contact email AND send link to RA in same email sent to Airbnb t…

(Posted Oct 23, 2017 6:28 AM)

Blog » Introducing the "Vacation Rental Tools" project and importing reviews in bulk

But no VRBO or AirBNB review import yet, correct? By the way this is AWESOME, TA reviews were imported flawlessly

(Posted Oct 20, 2017 9:26 AM)

Blog » Introducing the "Vacation Rental Tools" project and importing reviews in bulk

Ok, found how to switch the TA accounts... tthanks

(Posted Oct 20, 2017 7:48 AM)

Blog » Introducing the "Vacation Rental Tools" project and importing reviews in bulk

I have 2 separate TA accounts, and one VRBO account. So I downloaded reviews from one TA account (for cabin #1), worked beautifully. But now how do I switch to download for the other account? Or from…

(Posted Oct 20, 2017 7:44 AM)