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HomeAway Calendar Sync weirdness

Replies: 9 - Pages: 1 - Last Reply: Nov 14, 2017 12:23 AM by: Marinas Edge
Marinas Edge
Registered: 10/10/12
HomeAway Calendar Sync weirdness

For whatever reason my calendar synch with keeps adding a single day of blocked off time then a few hours later it removes the blocked time. This has been happening for a few weeks now, not sure what is going on but it happens for all 4 of our properties.

Chris Hynes
Registered: 10/19/12
Re: HomeAway Calendar Sync weirdness

Yep, HomeAway has been having some very strange issues with iCal recently, including events and then removing them.

Are those calendars through Evolve by any chance? We're getting the most reports about Evolve accounts.

BlueMtnCabins
Registered: 6/6/16
Re: HomeAway Calendar Sync weirdness

can it be related to your booking lead time set up on VRBO? such as you do not take bookings less than 2 days in advance.

Chris Hynes
Registered: 10/19/12
Re: HomeAway Calendar Sync weirdness

Airbnb includes those rules in the iCal but I don't think VRBO does. If you send me a property or iCal URL and point out the phantom ones I'll have a look.

Marinas Edge
Registered: 10/10/12
Re: HomeAway Calendar Sync weirdness

Yes, it is an Evolve iCal synch from HomeAway.

ical:

http://www.homeaway.com/icalendar/23d284106cd3413da2588376effd582d.ics

Marinas Edge
Registered: 10/10/12
Re: HomeAway Calendar Sync weirdness

Here's something even more concerning. The booking from Evolve on property https://www.homeaway.com/vacation-rental/p4449641#ratesAnchor shows July 24-29 of 2018.

The ical synch for OwnerRez results in July 25-30. http://www.homeaway.com/icalendar/e44a4992c8ec485b830f126b7ee9eb1e.ics. YIPES please look into this ASAP!

Marinas Edge
Registered: 10/10/12
Re: HomeAway Calendar Sync weirdness

There are multiple other iCal calendar synch issues (all with homeaway from Evolve). They seem to be shifted by a day...like there is a time zone issue with homeaway perhaps? Did it change when daylight savings time hit???

Chris Hynes
Registered: 10/19/12
Re: HomeAway Calendar Sync weirdness

I reviewed the logs and their feeds showed 7/25-7/30 at one point which synced in (you should have received an email at that point), but checking their feed now they show correctly as 7/24-7/29.

We've gotten several reports from OwnerRez users that their Evolve syncs have gone a bit haywire in the past couple of weeks. I checked the feed and that 1 day booking in 2019 is still there, moving by one day. You can test this by opening their feed in Google Calendar or Outlook. I'd recommend contacting their support to see why they're changing dates in the feed and adding extra blocks.

Marinas Edge
Registered: 10/10/12
Re: HomeAway Calendar Sync weirdness

Interesting. The "day off" issue from VRBO seems to be fixed now. Must have been a bug.

I will chat with Evolve about the 2019 booking...my guess is they are gaming the system by synching calendars then removing booking to increase their position on the search rankings....just a guess

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