Experience the difference of "Elite".

cp9293

Joined April 2012
395 posts
Topic

General Help and Questions » Flagging Notes

Hi, Wanted to see if there was a way that something flashes if there was a Note added, when creating new quote from previous guest? I seem to always forget to look to see if their was a problem with…

(Posted Sep 18, 2018 1:21 PM)

General Help and Questions » Add Refund/Reimbursement

Hi guys, Can you please add an option for Refund/Reimbursement? Maybe together with surcharges and Discounts? Thanks, Claudia

(Posted Feb 11, 2018 9:51 AM)

General Help and Questions » Zelle

Hi everyone, Long time since I posted. Can you guys have an option to pay via ZELLE, and deduct field (whichever name is given for the credit card charge. In my case it is other surcharge) before yo…

(Posted Oct 27, 2017 1:44 PM)

General Help and Questions » Mailing address change

The credit card should have the new address already. I have been her since August.

(Posted Apr 10, 2017 2:57 PM)

General Help and Questions » Mailing address change

Hi guys. How do I change my mailing address on your files? After receiving your receipt, I noticed my old address. Thanks, Claudia

(Posted Apr 10, 2017 9:34 AM)

General Help and Questions » Change Billing date

I thought there was a way to change the dates on a booking for an individual booking? I can't seem to find it. Guest final payment is July 3. However, they asked me if I can push it to the 3 rd we…

(Posted Jun 16, 2016 10:32 PM)

General Help and Questions » Booking Page Overview

Great. Thanks!

(Posted Jun 16, 2016 10:28 PM)

General Help and Questions » Booking Page Overview

Hi Michelle, When you click on the tab for Bookings the calendar comes up ( month by month ). On THAT page it gives you the name of the person that reserved and the total amount of people in (x). …

(Posted Jun 14, 2016 9:25 PM)

General Help and Questions » Booking Page Overview

Hi guys, Is there a way to break down by adults, children and pet total on the booking page for the month? Presently it just give one total for adults and children. I would like to see 4/2/1 or so…

(Posted Jun 14, 2016 10:38 AM)

General Help and Questions » Booked Confirmation Email

Found it. Thanks!

(Posted Jun 9, 2016 12:04 PM)

General Help and Questions » Booked Confirmation Email

Hi guys, I am trying to figure out how to add a paragraph to my Booked Confirmation Email. I used to be able to go in there and add it. Now it is all summed up together. Thanks, Claudia

(Posted Jun 8, 2016 5:02 PM)

General Help and Questions » OwnerRez a Simple Listing Site?

Devin and staff, thus would be a great time for you guys to fill in with your version of a listing site for Vacation Rentals. Does this sound like something you can get into??? It is ripe for the pi…

(Posted May 22, 2016 8:04 PM)

Blog » Are you ready for some BIG updates?

Keep up the great work, Sam and crew! Look forward to seeing these updates. Unlike when HomeAway makes changes. I cringe!

(Posted May 22, 2016 7:58 PM)

General Help and Questions » Totals on Outstanding Balances

When you go under LIST, is there a way to give a total of outstanding Balances at the bottom? Thanks! Claudia

(Posted May 5, 2016 11:51 AM)

General Help and Questions » Inquiries and the 'Big Three'

Glenn, I do everything via OwnerRez. I reply to VRBO that I will send them a quote shortly and to look in their Spam/Junk Mail. I then go to OwnerRez and send them the link. I have both my email …

(Posted May 5, 2016 11:49 AM)

General Help and Questions » List of emails

Thank you!

(Posted Mar 1, 2016 11:26 AM)

General Help and Questions » List of emails

Hi guys, Is there a report out there that gives us the list of Email addresses of potential guests? Can we select by Bookings and/or by Inquiries? Now that HomeAway is charging guests up to 10% in…

(Posted Feb 22, 2016 2:43 PM)

General Help and Questions » Not showing confirmed

I am seeing if he has enough in his account. They tend to forget the security deposit also.

(Posted Sep 25, 2015 4:46 PM)

General Help and Questions » Not showing confirmed

Please check, ASAP, on a booking that Hasan says he made. It does not reflect this.

(Posted Sep 25, 2015 3:48 PM)

General Help and Questions » Separate payments

Is there a way to send a link for someone to make an extra payment under someone else's booking name? For example, someone books, but is splitting the cost with another person. They want to pay ha…

(Posted Sep 9, 2015 11:54 AM)