Not showing confirmed

Replies: 3 - Pages: 1 - Last Reply: Sep 25, 2015 4:46 PM by: cp9293
cp9293
Registered: 4/18/12
Not showing confirmed

Please check, ASAP, on a booking that Hasan says he made. It does not reflect this.

Michelle J
Registered: 1/6/11
Re: Not showing confirmed

This is most likely happening because the guest is misinterpreting the quote as a booking. That often happens. When the guest gets a quote, they often believe that you are telling them that the dates are reserved. Make sure he knows that he has to finalize all the way through including renter agreement, selecting payment and confirming on the final page.

cp9293
Registered: 4/18/12
Re: Not showing confirmed

I am seeing if he has enough in his account. They tend to forget the security deposit also.

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