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Change Billing date

cp9293
Jun 16, 2016 10:32 PM
Joined Apr, 2012 389 posts

I thought there was a way to change the dates on a booking for an individual booking? I can't seem to find it.

Guest final payment is July 3. However, they asked me if I can push it to the 3 rd week instead. I am trying to see how I can do that one the system. This one happens to be via check. If it was automatic, via credit card, that would be a problem. Is there a way to change the dates?

Claudia

Michelle J
Jun 17, 2016 7:37 PM
OR Team Member Joined Jan, 2011 582 posts

Hi Claudia,

Sorry for the delay in responding. I believe you mean changing the day the payment is due? You probably already know how to change the booking's arrival/departure dates (under the booking > Dates tab > Change).

To change the date the payment is due, you basically have to change the scheduled payment. If there is no scheduled payment (because no credit card) then the booking defaults to whatever the quote's billing settings were set to. Changing a quote isn't possible after the quote has been booked.

-Michelle