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Sam Westcott

OwnerRez Team Member
Joined December 2009
240 posts
Topic

Blog » Custom fields for email templates

@Glenn: Custom email scheduling is THE NEXT thing to go out. We've been working on the design for awhile but we are actively preparing the (first pass beta) version of it for the next update. Mayb…

(Posted Jun 19, 2013 7:25 AM)

General Help and Questions » Security Deposit Email Templates

At the moment, we're restricting use of APIs only to integration partners. We have done a ton of work on it but there's a little further to go until we can release that live to the public. There's …

(Posted Jun 16, 2013 12:48 PM)

Blog » Public guest forms for payments and security deposits

Have a guest who needs to enter a different card number for their second payment? Have a guest who paid by check but needs to put their security deposit on a credit card? You can now do all of that…

(Posted Jun 16, 2013 12:45 PM)

Blog » Custom fields for email templates

FYI - custom fields can now be used for bookings, Glenn. That went out in tonight's release with a bunch of other things. ~Sam

(Posted Jun 13, 2013 11:07 PM)

General Help and Questions » Credit Card for Security Deposit entered by guest

FYI - that fix went out in tonight's release. Also, the security deposit and payment pages now show the URLs you can use for public forms. Just copy that URL and give it your guest for payment or s…

(Posted Jun 13, 2013 11:05 PM)

General Help and Questions » OwnerRez

Everything looks fine here in terms of sending emails. We had a hiccup with some sending two nights ago, but that was only for a few hours at night and everything went out the next morning. Nothing…

(Posted Jun 4, 2013 5:17 PM)

Blog » Custom fields for email templates

In our most-recent update, we've added the ability for you to create custom fields for your properties. Custom fields are pieces of text that help your email templates say different things for diff…

(Posted Jun 3, 2013 9:15 PM)

Blog » Export to CSV/TSV, custom listing sites and disable properties

Right on the heels of last week's major update, we've just released another pile of features. Custom listing sites Most users receive inquiries from more sources than just the major listing sit…

(Posted May 16, 2013 10:52 AM)

Blog » Major design overhaul, new grids, export to Excel and more

We have been hard at work for the past several months on some upgrades to the back-end OwnerRez software that will make it possible for us to release updates faster and more often, provide more power…

(Posted May 6, 2013 10:00 PM)

General Help and Questions » New Release? Bug?

@Marinas Edge Found and fixed. Someone else reported it, and I was able to track it down based on their report. It was only happening for about 10% of alerts and only a certain kind (new bookings …

(Posted May 6, 2013 3:54 PM)

General Help and Questions » New Release? Bug?

@CBSunshinerental We just released a hotfix, a few minutes ago, to take care of a number of IE8 issues. It won't matter to you now since you just upgraded your browser, but I'm glad to have found t…

(Posted May 4, 2013 2:41 PM)

General Help and Questions » New Release? Bug?

@CBSunshinerental Something I didn't notice last night, but I see now... It's the browser you're using. Your last comment about it working on iPhone got my brain going (that and a fresh pot of cof…

(Posted May 4, 2013 8:23 AM)

General Help and Questions » New Release? Bug?

@CBSunshinerental I am looking at it now. We do not see any other reports of not being able to send quotes or replies. On the contrary, many quotes have been responded to since the release yesterd…

(Posted May 4, 2013 8:08 AM)

General Help and Questions » New Release? Bug?

@CBSunshinerental Can you provide an example or be more specific about what you're seeing? I've tried reproducing the error you described with no success. Is this when you're sending an email from…

(Posted May 3, 2013 9:40 PM)

Feature Requests » CRM

Glenn, I agree completely, and we're working on more now than ever. Don't take my word for it - check back in the next two weeks or so. We're finishing the first release of a design overhaul and so…

(Posted Apr 6, 2013 5:21 PM)

Blog » OwnerRez gets even more secure

Security is very important to us here at OwnerRez. We protect your data in many ways, ensuring that it's safe from hackers and backed up securely. This week, we added an additional layer of securit…

(Posted Apr 1, 2013 8:21 AM)

Blog » We now recognize custom inquiry emails from any website

Most of you have a personal website for your vacation rental, and the website includes a "contact us" or inquiry form of some kind. Previously, when sending those custom emails to our system, you we…

(Posted Mar 19, 2013 11:48 AM)

Blog » Embed the OwnerRez calendar in your own website

Have a website for your properties? You can now embed the OwnerRez calendar directly inside your website so that your availability is shown in real time to anyone visiting your website. To get star…

(Posted Dec 7, 2012 3:16 PM)

Blog » Search your booking records by name, email or mailing address

You can now search your inquiry, quote and booking records via full text search. Think of it as a miniature version of Google inside OwnerRez. Need to pull up Susie Jones's booking? Hit search and…

(Posted Nov 20, 2012 3:21 PM)

Blog » OwnerRez now supports 11 new payment gateways

OwnerRez has always been about user flexibility and not locking you into one way of managing your vacation rentals. This is why we've never forced you to use our credit card processing, forced you t…

(Posted Oct 25, 2012 8:58 AM)