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Cleaning Fee Spread evenly over nighty rate

Status: Requested 5 Votes
CTK
Sep 30, 2023 1:44 AM
Joined Dec, 2020 33 posts

Since Airbnb is  now punishing those that cleaning fees verse those with none, would be great to finally get a feature to embed cleaning fees in nightly. A simple options that allows you to have a fixed fee spread across # nights of a reservation. Not sure how much of a headache that is to incorporate as Airbnb search results are live. 

Ken T
Oct 2, 2023 4:55 PM
OR Team Member Joined Aug, 2019 1572 posts

Can you provide a more detailed example of what you mean, perhaps writing in to the Helpdesk with a specific example and screenshots?  As far as we're aware, Airbnb does not penalize you for breaking out fees - it simply rolls them into the nightly rate as presented to guests, so guests are comparing their grand totals as calculated to include everything they will be charged.

Generally, Cleaning charges are the only surcharges that Airbnb may show separately to guests.  Surcharges of any other type will be rolled into nightly rates by Airbnb, though OwnerRez recalculates them, backs them out, and displays them separately in your OwnerRez control panel.

BlueMtnCabins
Oct 5, 2023 9:58 AM
Joined Jun, 2016 1119 posts

If the owner does not want to show the cleaning fee as a separate line item. 

Ex:

Instead of showing 

Rent 5 nights at $200/night = $1000

Cleaning fee = $100

Show

Rent 5 nights at $220/night = $1100

This is already doable on widgets (Settings > Surcharges > Cleaning Fee > Categorize this as a 'rent' line item). And possible to do this for Airbnb by classifying the cleaning fee as "management". 

But would be good to do the same on emailed quotes when {QHCTAB}  shows rent+ cleaning rolled into rent instead of breaking out the cleaning fee as a line item. 

Stacie S
Oct 11, 2023 12:46 PM
Joined Mar, 2019 24 posts

I just started doing this and am hoping it will help with bookings. 

Lisa S
Oct 21, 2023 9:55 AM
Joined Jun, 2022 16 posts

I tried making my cleaning fee a management fee and making it a rent line item, but Airbnb still shows I have a cleaning fee. Am I missing something?

[EDIT] I found the issue - I can do it for direct booking but not Airbnb. 

https://www.ownerrez.com/forums/general-help/any-way-to-include-cleaning-fee-in-the-pernight-rate#68250

BlueMtnCabins
Oct 21, 2023 9:58 PM
Joined Jun, 2016 1119 posts

 

[EDIT] I found the issue - I can do it for direct booking but not Airbnb. 

https://www.ownerrez.com/forums/general-help/any-way-to-include-cleaning-fee-in-the-pernight-rate#68250

by Lisa S – Oct 21, 2023 1:55 PM (UTC)

You can do that for Airbnb. here are my settings: 

here is what it looks like on Airbnb 

Lisa S
Oct 25, 2023 7:39 AM
Joined Jun, 2022 16 posts

Thanks!


It didn’t work for me the first time because I had it set up as a management fee, but I named it ‘cleaning fee’ so Airbnb still read it as a cleaning fee. As soon as I edited the name to ‘management fee’, it got rolled right in.

 

Very cool.