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CTK

Joined December 2020
31 posts
Topic

Feature Requests » Check-In & Out Allowed Days

Is there a way to block single gap days during certain seasons? For instance, I have a Dec 25th booking - I don't want to allow a booking to check out on the 24th. I do use PriceLabs if that's the wa…

(Posted Sep 26, 2022 11:27 PM)

General Help and Questions » Breezeway API

Was chatting with Breezeway recently and it sounds like this integration is on tap for later in 2022. In the meantime, there's a work around if we want to start using OR/Breezewway with our cleaners …

(Posted Aug 18, 2022 1:18 AM)

General Help and Questions » Summary page for contracts/deposits

That is exactly what I was looking for. Much appreciated!   For the CC piece - I was used the "Security Deposit Status" - "none" - is that the best filter to see if there's a CC on file?

(Posted Aug 18, 2022 1:14 AM)

General Help and Questions » Summary page for contracts/deposits

Is there a summary page I can see all my upcoming reservations across all properties and see who has signed the rental contract/provided CC info for security hold etc? Right now I have to go into eac…

(Posted Aug 15, 2022 7:20 PM)

General Help and Questions » Security Deposits (CC holds) outside of Airbnb - Airbnb telling guest they are not allowed

Thanks Ken. The issue actually is around guests that push back as they read conflicting information on Airbnb’s site. Any chance you could Airbnb to at least up date their guest facing information?

(Posted Jan 6, 2022 12:51 PM)

General Help and Questions » Security Deposits (CC holds) outside of Airbnb - Airbnb telling guest they are not allowed

Really curious why Airbnb would send conflicting information like that though. Anyone from OR have a guess?

(Posted Jan 3, 2022 10:36 PM)

General Help and Questions » Security Deposits (CC holds) outside of Airbnb - Airbnb telling guest they are not allowed

I've been collecting separate deposits on Airbnb for a couple of months no problem but then I had a guest send me this and inquire why I was asking for something Airbnb says isn't allowed. Any though…

(Posted Jan 1, 2022 10:55 PM)

General Help and Questions » Airbnb - Seperate Secutiry desposits (holds on CC)

I've been collecting separate deposits on Airbnb for a couple of months no problem but then I had a guest send me this and inquire why I was asking for something Airbnb says isn't allowed. Any though…

(Posted Jan 1, 2022 10:54 PM)

General Help and Questions » airbnb adds pet fees

ah, this will make life much easier - hopefully the integrations works

(Posted Dec 15, 2021 2:45 PM)

General Help and Questions » Can't add to Airbnb "move pin closer to your address" error

Anyone get an error when adding a property to Airbnb via OR "Error connecting property - please move the pin closer to your address to continue" It's an address that doesn't exist in google maps c…

(Posted Dec 15, 2021 2:44 PM)

Feature Requests » Cohost messaing from OR to show as Cohost, not owner

I know this is already on the list somewhere, but did want to put it here in hopes there's wide spread interest in it. For properties that I co-host, I can't communicate with the guests via OR, as …

(Posted Jun 23, 2021 1:12 AM)

General Help and Questions » New Co-host listing - half integrations

Hoping someone can help me out - I just linked a new co-host on Airbnb. The calendar came in to block what's already booked - but I'm not getting any client info in OR. Someone just did an instan…

(Posted Jun 14, 2021 12:24 PM)

General Help and Questions » Airbnb Cohost Import - anything different?

Looking to import an Airbnb listing - but I'll be co-host on this one - is there anything different I need to do either during import or day to day? Or just follow the guide walkthrough? VRBO I have …

(Posted Jun 11, 2021 7:34 PM)

General Help and Questions » Reminder setting up a new listing - order of process

Thanks Ken

(Posted May 6, 2021 10:42 PM)

General Help and Questions » Reminder setting up a new listing - order of process

Can I set up the unit in full on OR then export that to set up an Airbnb/VRBO listing - or do I need to set up Airbnb/VRBO listings fully first and import them into OR? Just trying to avoid the redun…

(Posted May 6, 2021 6:42 PM)

Feature Requests » API Integration - Minut Monitoring

Hoping to put this one on the list of vendors to partner with on API integration https://www.minut.com/

(Posted Apr 1, 2021 6:21 PM)

General Help and Questions » Damage Waiver - ensure it's working for Airbnb and VRBO

Appreciate the heads up. Will do my best to make it clear with the guest. Is this on the table/horizon with VRBO or has been shot down by them already ?

(Posted Feb 10, 2021 6:39 AM)

Feature Requests » Automatically bring Bambora/Beanstream processing fees into OwnerRez

This would be great

(Posted Feb 10, 2021 6:38 AM)

General Help and Questions » Damage Waiver - ensure it's working for Airbnb and VRBO

Going to bump this with a related question. I have the damage wavier turned on, and the fee added, for VRBO guests. However, in addition to this damage protection they are also being offered one …

(Posted Feb 9, 2021 7:22 PM)

General Help and Questions » Inquiry Widget - Pet option not showing

That makes perfect sense, thanks Ken

(Posted Feb 9, 2021 3:29 PM)