Experience the difference of "Elite".

Any way to include cleaning fee in the per-night rate?

BlueMtnCabins
May 1, 2022 6:26 PM
Joined Jun, 2016 1052 posts

I am just curious as I see a lot of traveler feedback. They see one nightly rate, but then it "jumps" when cleaning fee (and tax) are added when they see the actual quote. 

So is there a way to "spread" the cleaning fee across the stay? 

 

Example (without tax for simplicity): 

I have fixed $200 cleaning fee. 

 

My (example) nightly rate is $150. 

So for 2 nights when cleaning fee is included, it will show $250/pn

For 3 nights it will show $217 / pn

For 4 nights it will show $200 /pn

And so on. 

Nightly rate shown flat for example simplicity. 

 Thanks

Ken T
May 2, 2022 1:03 PM
OR Team Member Joined Aug, 2019 930 posts

Well, sure - don't have a cleaning fee.  Just build the cost of cleaning into your regular rate pricing.

BlueMtnCabins
May 2, 2022 3:58 PM
Joined Jun, 2016 1052 posts

I cannot bc my stays vary from 2 to 7 nights but cleaning fee is per-stay and is the same whether they stay  2 nights or 7. 

 

Chris Hynes
May 2, 2022 4:04 PM
OR Team Member Joined Oct, 2012 1375 posts

If you configure the surcharge to be categorized as rent in the surcharge settings:

And then go to Settings > Pricing Preferences and set the guest view to show all rent lines collapsed to a single charge:

Then on your side of the quote/booking you'll see the separate cleaning fee, but from a guest perspective they'll see a single charge for that "Rent" description with the total of all rent lines including that cleaning surcharge that's categorized as rent.

This will work for direct bookings and Vrbo, but not for other channels like Airbnb or Booking.com etc. as they don't have a "display in rent" option. Those channels that don't support display in rent will still show the cleaning fee separately.