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Integration With Hopper Homes

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We are excited to announce our Partnership with Hopper Homes as a new first-class channel partner.

About Hopper Homes

Hopper is the #1 most downloaded travel app and is the 3rd largest OTA in the US. With over 100 million app downloads, Hopper adds 3M+ users per month and reaches an additional 200 million travelers via its B2B business. Leveraging its data-driven approach to travel, cost-savings and flexibility, Hopper is set on becoming the leading short-term home rental offering.

Through B2B partnerships with companies like Capital One Travel, Hopper gets access to millions of additional users who drive incremental bookings for supply partners.

Hopper Homes launched successfully in January 2022 and is growing at a rapid pace. In H1’23, Hopper's booking volume and listing views more than doubled compared to all of 2022! They are also launching products that will improve both the guest and PMC experience, helping suppliers get inventory live and performing quickly on our marketplace. Hopper's goal is to give hosts and property managers access to new audiences, and soon, the added consumer benefits of their fintech will drive conversion and bookings.

Features

  • Access to a unique customer segment with 1 in 2 Hopper users never booking travel anywhere else.
  • $1M damage guarantee per booking, plus get any issues resolved within three days via a resolution process that doesn't just favor guests.
  • In select markets, early partners will get boosted in search results!
  • Hopper is the most downloaded travel app ahead of Airbnb, Booking.com, and Expedia with over 80M+ downloads.
  • Hopper powers the Capital One Travel rewards portal, which will allow 40M+ cardholders to use points for vacation rentals.

Pricing

Pricing Model - 14% Commission:
-This is applied to the total rental amount with fees w/o taxes
-The guest is not charged a traveler service fee
-Commission is charged before funds are remitted to the owner/PM

Ready to connect?

Get started with Hopper Homes by visiting here and checking out the OwnerRez support article for how to integrate OwnerRez with Hopper Homes.

52 Comments (add yours)

Myke A
Aug 16, 2023 5:45 PM
Joined Aug, 2022 3 posts

It looks as if Hopper only gives the option of insta book?

Matt
Aug 16, 2023 6:33 PM
Joined May, 2022 1 post

Do they have markets in the north east? Didn't look like it at first glance 

Michelle R
Aug 16, 2023 8:18 PM
Joined Nov, 2021 1 post

I won’t even consider it if I can’t be in control of who books. We have amazing guests and offer a personalized experience, which means talking to our potential guests to answer questions before they book heading off a lot of issues. 

Brock G
Aug 17, 2023 12:00 AM
Joined Jan, 2023 1 post

Im interested but 14% commission? Does that all come out of the hosts pocket?

Florida Holiday
Aug 17, 2023 10:53 AM
Joined Jan, 2021 2 posts

Hi Brock, reach out to them, they might be able to offer you a better Commission and I believe first 6 month no comission to "Try"

Nordina N
Aug 17, 2023 1:06 PM
Joined Aug, 2021 1 post

It looks to be only USA hosts not CDN?

 

Nicole k
Aug 17, 2023 3:34 PM
Joined Aug, 2023 1 post

hi there. do you have their contact info to share? 

Florida Holiday
Aug 17, 2023 4:31 PM
Joined Jan, 2021 2 posts

try to reach out to:

Gabriela Orjuela | Hopper Homes gorjuela@hopper.comlinkedin.com/in/gabrielaorjuela English / Spanish

Stephany W
Aug 17, 2023 6:12 PM
Joined Oct, 2021 2 posts

Is this someone you have spoken with previously? 

Paul W
Aug 18, 2023 10:07 AM
OR Team Member Joined Jun, 2009 827 posts

Top-notch integration here.  Super smooth job by Hopper.  I onboarded a bunch of properties last night, and it flowed across seamlessly with a really nice interface on the Hopper side.  All the content and pricing checks I did came through perfectly including discounts and edge cases.  And my listings showed up in the Hopper mobile app soon after.  I appreciate all the hard work that Hopper did in developing this, and if you're an OR user, you should really take the 5 minutes to connect this as it works well.

Alece
Aug 18, 2023 10:21 AM
Joined Jan, 2020 165 posts

I agree Paul! Smoothest integration process ever!

Adria H
Aug 18, 2023 2:14 PM
OR Team Member Joined Aug, 2022 119 posts

I was told this email is to be used for hosts:

Homes@Hopper.com

Scott J
Aug 18, 2023 8:49 PM
Joined Mar, 2019 180 posts

Trying to sign up, I was blocked by their requiring me to select my city from their dropdown, which doesn't have my city (Portland, Oregon) in it.

I emailed them about this, to find out if they even are in the Portland market, but I didn't get a reply from them. 

Scott J
Aug 18, 2023 8:51 PM
Joined Mar, 2019 180 posts

The email address I tried to contact them at is Homes@Hopper.com.

Adria H
Aug 18, 2023 9:35 PM
OR Team Member Joined Aug, 2022 119 posts

Scott- try scrolling down on that city menu,, at the very bottom is "other" but it does not always default to be easy to scroll that far.

Paul W
Aug 18, 2023 9:45 PM
Joined Dec, 2022 2 posts

The city drop-down must be optional. My location wasn't listed either, so I just left it blank and moved past it. No problem.

Scott J
Aug 18, 2023 11:35 PM
Joined Mar, 2019 180 posts

Yeah, okay, I actually came across “Other” at the bottom of the drop-down, which I didn’t see before, and checked that, so now I’m all set. 

I’ll be surprised if I get any bookings at all from them, however. Of all the platforms I’m signed up with via OR, the only ones I get bookings from are Vrbo first, then Airbnb, and then BDC every once in a blue moon. 

Stephany W
Aug 19, 2023 12:07 AM
Joined Oct, 2021 2 posts

Pretty seamless sign up. Probably the easiest to date. Really hoping to drive some bookings. 

Kaye C
Aug 19, 2023 10:53 AM
Joined Dec, 2021 8 posts

Michelle,

 I do the same. Although I do not use instant book at the moment, even when I do I control bookings. My cabins are booked direct and on VRBO. I have set up my payment processor (Bambora) to "authorize only" on booking. This means they charge only $1 which drops off later but validates the card. Upon receiving a booking, I require e-signature of my rental agreement which also asks the required questions associated with my OR booking custom fields. I review those answers and only if they are consistent with my requirements do I charge the guests card. If they are not acceptable I cancel the booking request or, if IB, the booking, citing cancellation due to guest request or actions. 

 So Instant Booking does not mean you have to lose control over bookings.

Hope this is helpful!

- Kaye

Melanie Cochrane
Aug 21, 2023 5:43 PM
Joined Jan, 2021 3 posts

Canadian Host, is there a way to make currency work? My properties are listed in $CAN but Hopper defaults to $USD. Is there any fix or work around to allow it to work?