Experience the difference of "Elite".

Adria H

OwnerRez Team Member
Joined August 2022
119 posts
Topic

Feature Requests » New booking notification

Hi Stan: You can use 3rd party alerts, via Properties>Rules for a basic notification. Or you could create a template & trigger, using field codes to populate all the info you want to see. You can …

(Posted Apr 29, 2023 8:43 PM)

General Help and Questions » How can I determine whether a rental agreement was signed for all bookings?

You can go the List view in the bookings area and use the Filter button to filter it down by whether the renter agreement was signed or not.

(Posted Apr 29, 2023 1:20 AM)

General Help and Questions » Rate questions: hide "Rates" section on hosted website, customize rate adjustment for individual listing

Jodi: Could you write in to Help Desk so we can address your specific details? Help@OwnerReservations.com (mailto:Help@OwnerReserv)

(Posted Apr 29, 2023 1:13 AM)

General Help and Questions » Rate questions: hide "Rates" section on hosted website, customize rate adjustment for individual listing

Or might you mean that an actual rates table is showing and you want that to be eliminated? You could simply hide the rates page via your Settings>Hosted Website: https://uc.orez.io/w/files/839f710ae…

(Posted Apr 28, 2023 4:52 PM)

General Help and Questions » Rate questions: hide "Rates" section on hosted website, customize rate adjustment for individual listing

To show/not the rates on each day of the calendar, you'd want to go into the Widgets area and find your Multiple Month Calendar Widget. Inside that widget there is a box to tick to select "show rates…

(Posted Apr 28, 2023 4:42 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

The GVR integration is actively being worked on, daily. It involves a good deal of back and forth with Google, approvals, etc. The speed of the release depends on the speed of the Google approvals of…

(Posted Apr 28, 2023 4:18 PM)

General Help and Questions » Account ID for Vrbo API

You'd go to Settings>API>Vrbo and look near the top of the page. The format will be similar to what Ken shows above.

(Posted Apr 26, 2023 9:50 PM)

Feature Requests » Field Codes for Properties that can be used on multiple properties

You can insert Field Codes into property Descriptions. Each Property type Field Code needs an entry for each property individually. Alternatively, you could set  Account level Field Codes (https://ap…

(Posted Apr 19, 2023 11:52 AM)

General Help and Questions » SMS setup

Our engineers have released a patch that allows unbranded SMS messages to send while your Brand request is pending.   This means you should be able to start sending messages already. We recom…

(Posted Apr 16, 2023 10:46 PM)

Feature Requests » Adjustable date range in Owners Dashboard view - Owners Portal

Hi Scott: I can. tell you that change, to 12 month display, is on the road map of things that will be upgraded in the future. I cannot, though, give you an ETA yet.

(Posted Apr 11, 2023 11:48 PM)

Feature Requests » Comprehensive Fix for Accounting/Quickbooks - develop Roadmap

The Airbnb Transactions API is still in testing, it's been complicated. We all, eagerly, await it's release.

(Posted Apr 9, 2023 12:40 PM)

Feature Requests » Make the Inbox feature similar to other messaging apps and inboxes

@Ryan H, you are not wrong, Vrbo API connections were quite slow, about a year ago. Luckily, they are now quite quick, a few days, up to a week, or so, is the norm, depending whether you are adding a…

(Posted Mar 18, 2023 3:57 PM)

General Help and Questions » New Airbnb App and search categories

Airbnb just released the ability to see your categories in the hosting site: To check your listing categories, follow these steps: * Log in to your Airbnb hosting dashboard. * Go to your lis…

(Posted Mar 17, 2023 11:57 PM)

General Help and Questions » How does the pricing between Stripe and Lynbrook compare?

When I signed up there was a $149 converge gateway fee, offset by a Costco rebate at 90 days, I think it was $200-$250 rebate. I pay a $5 basic monthly fee, IIR, there was another $5 fee which wa…

(Posted Mar 6, 2023 4:29 PM)

General Help and Questions » How does the pricing between Stripe and Lynbrook compare?

Sure, you can email me any questions about Elavon. I have used them for 3+ years and am extremely happy with my representative & her level of service.

(Posted Mar 3, 2023 12:54 PM)

General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"

I think you mean Elavon/Converge. There is a requirement that you have the payor Zip code, and possibly other address details, be entered, or you can be downgraded to that 4% rate. You would want to …

(Posted Mar 1, 2023 10:38 AM)

General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"

Can you write in a ticket to Help@OwnerReservations.com, (mailto:Help@OwnerReservations.com,)  so we can help you figure this out?

(Posted Mar 1, 2023 10:34 AM)

Blog » OwnerRez Global Alerts, Improved Rates Calendar, and New Arrival/Departure Rules!

Stacy: The arrival/departure settings on the Settings> Rates page (shown above) will not be changed by PriceLabs settings. You can, also, go into that Settings>Rates page and override the seasonal de…

(Posted Feb 17, 2023 10:15 AM)

Introduce Yourself! » Email Sample templates

You could start with this article & then ask more detailed questions: https://www.ownerrez.com/support/articles/email-template-library

(Posted Jan 24, 2023 3:23 AM)