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CTK

Joined December 2020
33 posts
Topic

General Help and Questions » Damage Waiver - ensure it's working for Airbnb and VRBO

Going to bump this with a related question. I have the damage wavier turned on, and the fee added, for VRBO guests. However, in addition to this damage protection they are also being offered one …

(Posted Feb 9, 2021 7:22 PM)

General Help and Questions » Inquiry Widget - Pet option not showing

That makes perfect sense, thanks Ken

(Posted Feb 9, 2021 3:29 PM)

General Help and Questions » Inquiry Widget - Pet option not showing

clicking the children option on and off will effect the appearance. The pet option however doesn't do anything, nothing appears on the inquiry widget once selected. Anyone else getting this?

(Posted Feb 9, 2021 5:35 AM)

Feature Requests » Notification of new VRBO pending booking

I may be missing something here, if so, apologies. It appears though that with VRBO API, a booking request does not come in via the quotes/inquiry tabs - it appears in the booking tab as a "pending…

(Posted Feb 8, 2021 7:19 PM)

Feature Requests » Template Fields for Agreement, info guest needs to ADD

[quote=BlueMtnCabins][quote=Lydia B]Yes, the ability to have different agreements is there. And the ability to insert different custom fields in different agreements is there. The issue is how do yo…

(Posted Jan 29, 2021 7:35 PM)

General Help and Questions » Walk through of incorporating guest name and ages other than primary into rental agreement

I've read through the attached - but likely because I'm so unfamiliar with OR - I can't get follow along to the instructions on how to add guest names/ages. Wondering if anyone would be kind enou…

(Posted Jan 28, 2021 5:00 AM)

General Help and Questions » renter confusion re sec dep hold.

your message right there says "refunded" - I don' think the average renter is going to read beyond that and figure out what category of booking they fall into to determine how the deposit is made (ho…

(Posted Jan 28, 2021 3:25 AM)

General Help and Questions » renter confusion re sec dep hold.

I'd caution you on going back to the traditional hold - you'll be charged by your CC processor that can add up. What language are using right now to inform? can you copy paste here

(Posted Jan 28, 2021 2:16 AM)

Feature Requests » Template Fields for Agreement, info guest needs to ADD

[quote=Lydia B]Valerie - if you're on Facebook you might want to join the Unofficial OwnerRez Support Group page. We've chatted about this because it's not really clear. That's also just a great supp…

(Posted Jan 28, 2021 1:03 AM)

General Help and Questions » Rental Contract - how do you handle fillable fields

Curious what others are doing. Ken's been kind enough to walk me through the rental contract uploading process. However my contract as structured requires an initial on each page, and some informatio…

(Posted Jan 27, 2021 4:02 AM)

General Help and Questions » PriceLabs max 12month spot price - auto update calendar availability?

ah perfect, thanks. Do you know where it is?

(Posted Jan 27, 2021 3:58 AM)

General Help and Questions » PriceLabs max 12month spot price - auto update calendar availability?

Pricelabs provides a rolling 365day spot price. Is there a way to have OR unblock each day the new day that has the pricing? For instance - right now Jan 26 2022 shows a Pricelab spot price that …

(Posted Jan 26, 2021 7:46 PM)

General Help and Questions » Damage Waiver - ensure it's working for Airbnb and VRBO

Can someone please confirm where I can check that the damage waiver I turned on will indeed apply to VRBO and Airbnb listings?

(Posted Jan 19, 2021 2:52 PM)