Experience the difference of "Elite".

Walk through of incorporating guest name and ages other than primary into rental agreement

Jan 28, 2021 5:00 AM
Joined Dec, 2020 33 posts

I've read through the attached - but likely because I'm so unfamiliar with OR - I can't get follow along to the instructions on how to add guest names/ages.

Wondering if anyone would be kind enough to do a little more hand holding/basic walk through as to how to set this up for direct bookings and Airbnb. On Airbnb - the guest has to put in the names (no ages) of each guest - but not sure how to get that into the RA. On the direct booking - the # of guests comes through - but there's nothing that forces them to fill in the names of each person - and not sure how to get that into the RA


Lydia B
Jan 28, 2021 6:01 PM
OR Team Member Joined Jun, 2020 5 posts

Hi, Chris - Sent you an email with more info. :)

Apr 27, 2021 6:41 PM
Joined Oct, 2018 41 posts

Could I also get this info please

Chris Hynes
Apr 27, 2021 7:46 PM
OR Team Member Joined Oct, 2012 1396 posts

To capture additional information, add custom field definitions and mark them for entry during reservation and renter agreement signing.

Here's an article that walks you through: https://www.ownerreservations.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance

For guests, there's not yet a special "guest list" type field (we have plans for that). For now, just create multiple fields -- Guest 1 Name, Guest 2 Name, etc.