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Alece

Joined January 2020
165 posts
Topic

Blog » Better Custom Payment Methods, Redirect After Booking, Strike-Through Pricing on Airbnb, Cancellation Fees, Base Channel Rates

Great to hear! Thank you so much, Shawn!

(Posted Aug 26, 2022 5:29 PM)

Feature Requests » Add Categories column to the Expense Excel template (PM Module)

Awesome! Thank you!

(Posted Aug 26, 2022 4:55 PM)

Feature Requests » Add Categories column to the Expense Excel template (PM Module)

Now that Categories have been added to Expenses (so awesome, by the way), the  https://app.ownerrez.com/imports/excel/expenseexcel Expense Excel Template used to import expenses needs to have a Categ…

(Posted Aug 26, 2022 4:36 PM)

Blog » Better Custom Payment Methods, Redirect After Booking, Strike-Through Pricing on Airbnb, Cancellation Fees, Base Channel Rates

What an amazing list of enhancements and updates! THANK YOU!  Couple questions on the changes to cancellation fees and how they display in the cancellation policies... * In my jurisdiction, o…

(Posted Aug 26, 2022 2:41 PM)

Feature Requests » "How did you hear about us field"

Right. I meant bookings that make it all the way to completion. The original post was hoping to also capture for inquiries/quotes generated -- this doesn't allow for that, but it does capture the hel…

(Posted Aug 22, 2022 1:25 PM)

Feature Requests » "How did you hear about us field"

you can create a custom field type "booking" and it will be shown on check out. Here is mine: https://uc.orez.io/w/files/537f095ee91142d192f4a24a37228345 by /forums/users/347324552 BlueMtnCabin…

(Posted Aug 22, 2022 1:06 PM)

General Help and Questions » Insurance at check out - verbiage suggestion

I just started getting similar questions about this as well! I made myself a test booking to see what guests were talking about. I agree that once you get into that trip insurance section, it seems m…

(Posted Aug 15, 2022 12:30 PM)

General Help and Questions » Booking vs Blocking on calendar

Hey Celia! You can set your preference for this in  https://app.ownerrez.com/account/preferences Account > Display Preferences. You can choose if you want blocked dates to show as grey or your proper…

(Posted Aug 15, 2022 12:26 PM)

Feature Requests » Repeat Guests - Custom message triggers

I'd love to send repeat guests slightly modified versions of our standard messages. "Looking forward to having you back!" -- that sort of thing. Right now, I can't figure out any way to set a message…

(Posted Aug 1, 2022 2:19 PM)

Blog » New Lynnbrook Payment Processing, ReadyPIN Door Locks, Editable Default Booking Emails, Affiliate Tweaks, Custom YouTube URLs

Thank you for all the new options in the PM custom statement views!

(Posted Jul 6, 2022 10:04 AM)

Feature Requests » Automatic capitalisation of guest names

Chris L -- This would be AMAZING!

(Posted May 18, 2022 5:17 PM)

Blog » Growing Pains! Our size has changed, but our commitment and values have not.

I appreciate y'all and all your hard work!!!

(Posted Mar 16, 2022 11:43 AM)

Feature Requests » PM Module: Owner first name needed as a field for emailing owner statements

Right now, the only field option to use the owner's name (in an email template to send them owner statements) includes their full name: first and last. When have we started an email with Hi FirstName…

(Posted Feb 9, 2022 5:25 PM)

Feature Requests » Cleaning Service Expense Date

I am in agreement with this request. An option to have the cleaning expense posted as the departure date is definitely needed in PM. Charging for the cleaning in a month before the service is rendere…

(Posted Feb 3, 2022 11:28 AM)

Feature Requests » Restricting check-in/check-out on holidays

Hey Joshua! Yes, right now my workaround is to manually create a separate season for each holiday and then restrict check-in/out for that day only. These seasons have to be year specific in order for…

(Posted Jan 7, 2022 10:36 AM)

Feature Requests » Restricting check-in/check-out on holidays

Hey Joshua! Yes, right now my workaround is to manually create a separate season for each holiday and then restrict check-in/out for that day only. These seasons have to be year specific in order for…

(Posted Jan 7, 2022 10:36 AM)

Blog » Happy Holidays from OwnerRez! Some end of year presents - Automatic 5-Star Reviews, New Forums, SMS Brands, New Airbnb Fee Types

Merry Christmas to US! Thank you for all these amazing enhancements -- and all your hard work always!  Quick note that I'm not seeing the Airbnb pet fees working. I used the test you mentioned, t…

(Posted Dec 29, 2021 5:08 PM)

Blog » Midsummer Updates Part 7 - New Listing Discount for Vrbo, Link to Filtered Property Searches, Booking.com Payment Fees

"Security deposit "kept" amount in Net for Commission column. The "Net for Commission" shows PMs and owners what the final owner amount was that the PM commission was calculated on. This is useful f…

(Posted Sep 20, 2021 9:27 AM)

Feature Requests » Adding a "Private Feedback" section to the review process

Thanks, Chris. I'd added this here after Paul responded suggested via email that I add it as a feature request. Thanks for clarifying that it is already available!

(Posted Jul 28, 2021 12:07 PM)

Feature Requests » Adding a "Private Feedback" section to the review process

I want guests to feel free to share any constructive criticism they may have, but would obviously want them to feel encouraged/know they can do so privately rather than including it in their public r…

(Posted Jul 23, 2021 6:31 PM)