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Insurance at check out - verbiage suggestion

BlueMtnCabins
Aug 14, 2022 6:55 PM
Joined Jun, 2016 1035 posts

I love that OR reminds guests to buy insurance after signing that RA. Great feature. But I had already 2 guests call me asking why are they being forced to buy insurance. The way the splash screen looks it makes them think it is mandatory. 

 

Maybe add something like  " No, I will take my chance and I do not want to protect my trip" below the current message so that screen is dismissable by clicking on some "No " button. Just a suggestion. 

Alece
Aug 15, 2022 12:30 PM
Joined Jan, 2020 72 posts

I just started getting similar questions about this as well! I made myself a test booking to see what guests were talking about. I agree that once you get into that trip insurance section, it seems mandatory — which is causing some obvious confusion among guests. 

@BlueMtnCabins - Maybe this should be in the Feature Request section instead? 

BlueMtnCabins
Aug 15, 2022 12:52 PM
Joined Jun, 2016 1035 posts

yes it should be... Thanks