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Adding a "Private Feedback" section to the review process

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Chris Hynes
Registered: 10/19/12
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Hey Alece! If you go to a booking, go to the Reviews tab and click the "Request from Guest" button, you'll see what the guest review experience looks like.

There is a Public Review box at the top, and then at the bottom of the guest form there is a Private Feedback box to collect that private feedback as well.

Replies: 3 - Pages: 1 - Last Reply: Jul 28, 2021 12:07 PM by: Alece
Alece
Registered: 1/5/20
Adding a "Private Feedback" section to the review process

I want guests to feel free to share any constructive criticism they may have, but would obviously want them to feel encouraged/know they can do so privately rather than including it in their public review (as they can on certain platforms). Would love to see a "Private Feedback" section included in the OwnerRez review process itself.

Chris Hynes
Registered: 10/19/12
Re: Adding a "Private Feedback" section to the review process

Hey Alece! If you go to a booking, go to the Reviews tab and click the "Request from Guest" button, you'll see what the guest review experience looks like.

There is a Public Review box at the top, and then at the bottom of the guest form there is a Private Feedback box to collect that private feedback as well.

Alece
Registered: 1/5/20
Re: Adding a "Private Feedback" section to the review process

Thanks, Chris. I'd added this here after Paul responded suggested via email that I add it as a feature request. Thanks for clarifying that it is already available!

Pages: 1