Experience the difference of "Elite".

E & R Vacation R

Joined January 2020
52 posts
Topic

General Help and Questions » Why am I getting back to back bookings?

I haven't API'd yet, too busy, but I have the proper settings on VRBO and here, anyway, I'll double check as I just blocked everything on the one property so it won't happen. Once I've had a chance …

(Posted Jun 14, 2021 11:55 AM)

General Help and Questions » Listing site calendar colors - How to Specify each listing site color

Me too, and I'd love to add "blocked" dates as another color, as those are usually maintenance and I don't have to worry about changeover. I'd like, "book direct" and each OTA, plus blocked dates as…

(Posted Jun 7, 2021 10:09 PM)

General Help and Questions » Disable pulling from my website (non OR) to OTAs

I do a fair amount of BookDirect, and I charge differently (they save money) on my website for those bookings, so I don't want my rates pulled into the OTAs. How to I make sure that isn't happening? …

(Posted Jun 2, 2021 3:20 PM)

General Help and Questions » Why am I getting back to back bookings?

I think I have all of the settings correctly, but still received a booking from VRBO that is a back to back on the same day? One of my listings is remote and I need 24 hours between bookings. Is it…

(Posted Jun 2, 2021 2:49 PM)

General Help and Questions » API and only one property of two properties

I want to set up API on VRBO to begin with (eventually abnb), but I only want ONE of my properties listed using API. I don't have or need the other property listed on VRBO or abnb, because I have wo…

(Posted Jun 2, 2021 2:20 PM)

General Help and Questions » I want a template for add on charges after booking

Thanks I'll give it a try, do I need to add all of the other verbiage that you have, current list of charges, etc.? I'll have to play around with this a bit, but at least I know it can be done...usu…

(Posted May 14, 2021 10:02 AM)

General Help and Questions » I want a template for add on charges after booking

I need a template for adding the Pet Fee on after they have booked. I don't want to have to create a new charge every time, as I want to include the Pet Fee Addendum as well. I made a template for …

(Posted May 12, 2021 5:55 PM)

General Help and Questions » Strange VRBO issue wrong property

thx

(Posted Jan 22, 2021 8:44 PM)

General Help and Questions » Strange VRBO issue wrong property

Huh, I must have gone in and quickly updated it at some point, I just noticed that I did transpose the two addresses. To be clear, I now have as my primary (which I always had) info@richtervacation…

(Posted Jan 22, 2021 12:57 PM)

General Help and Questions » Strange VRBO issue wrong property

I just had an inquiry for one property and it answered it automatically from my other property which isn't even listed on VRBO? Hoopers Island Bayside Haven IS listed on VRBO but Ventnor Happy Our…

(Posted Jan 20, 2021 10:25 AM)

General Help and Questions » API/Channel Bridge, do I have to use them?

Right now I only have 2 properties on OR. One I almost exclusively use "book direct" for my bookings, the other I use only HA/VRBO and sporadically abnb. I don't like using Chrome and it seems that…

(Posted Jan 18, 2021 1:40 PM)

General Help and Questions » Schedule more than 2 payments for checks

Okay, I'll give that a try, thanks. It doesn't happen that often, but I'm glad you are looking into offering it.

(Posted Oct 23, 2020 6:09 PM)

General Help and Questions » Schedule more than 2 payments for checks

I see that I can't customize them, even if I make a new template for example "extra payments" as I would like to be able to create the email to be scheduled AND add the personalized PP link for payme…

(Posted Oct 23, 2020 10:05 AM)

General Help and Questions » Schedule more than 2 payments for checks

I have a returning customer that pays by check, she books an entire month and I want to be able to "Schedule" the "request for payment," as I understand I can't use the "schedule payment" unless they…

(Posted Oct 15, 2020 11:31 AM)

General Help and Questions » Rates date ranges

I'll play with doing the reverse, maybe a surcharge if you stay less than a month, to equal what a week would be...I'll keep working on it somehow. I am not on any of the channels for this property …

(Posted Oct 12, 2020 6:45 PM)

General Help and Questions » Rates date ranges

I have tried the LOS discounts, but I'm not doing something right. The monthly rate is $1600 The weekly rate is $1000 So if you stay over 11 days, you should get the monthly rate of $1600 for ANY s…

(Posted Oct 12, 2020 6:37 PM)

General Help and Questions » Rates date ranges

I am moving into the new rate system today, I think I am understanding this, but want to clarify. I have two rates for my off season, a weekly that is quite high, and a monthly which is quite low. A…

(Posted Oct 12, 2020 2:11 PM)

General Help and Questions » OwnerRez question about Extra days between bookings

I did tick off each of the "customization" choices in the export calendar options. I can see why I've blocked ONCE I HAVE CLICKED on the calendar in my google calendar/ical. However, I wanted to se…

(Posted Sep 24, 2020 8:43 AM)

General Help and Questions » OwnerRez question about Extra days between bookings

I wish the block titles would carry over when I export my calendar to my husband. He needs the info in the titles. I can't figure out how to use a customized field for this.

(Posted Sep 17, 2020 9:25 PM)

Feature Requests » Add a custom field for the OR-hosted ribbon calendar

Sharing calendar question: My husband needs to see when I'm coming and going for cleaning/maintenance or just have blocked off dates for family. All of this just shows up as "blocked" instead of th…

(Posted Sep 17, 2020 9:14 PM)