Experience the difference of "Elite".

Why am I getting back to back bookings?

E & R Vacation R
Jun 2, 2021 2:49 PM
Joined Jan, 2020 52 posts

I think I have all of the settings correctly, but still received a booking from VRBO that is a back to back on the same day? One of my listings is remote and I need 24 hours between bookings. Is it that some are listed as "blocked" dates? Although the one I just received was for the same day as a booking, not a blocked date.

Joel P
Jun 2, 2021 4:58 PM
OR Team Member Joined Oct, 2009 52 posts

If you're API integrated this shouldn't happen. It might be something misconfigured. If you write in to us at help@ownerreservations.com we can take a look at your account and help you nail down the specifics.

E & R Vacation R
Jun 14, 2021 11:55 AM
Joined Jan, 2020 52 posts

I haven't API'd yet, too busy, but I have the proper settings on VRBO and here, anyway, I'll double check as I just blocked everything on the one property so it won't happen. Once I've had a chance to API, I'll circle back.
thx