I just had an inquiry for one property and it answered it automatically from my other property which isn't even listed on VRBO? Hoopers Island Bayside Haven IS listed on VRBO but Ventnor Happy Ours Cottage isn't, yet it answered from VHOC? I've never had this happen, is there a glitch I'm not seeing?
Where did you receive the inquiry? If it came into OwnerRez, that's likely because Vrbo is configured to send inquiries to the wrong custom email address. Each property has its own custom email address, and that's how OwnerRez knows what property an inquiry is for.
https://secure.ownerreservations.com/inquiries/instructions
Huh, I must have gone in and quickly updated it at some point, I just noticed that I did transpose the two addresses. To be clear, I now have as my primary (which I always had)
info@richtervacationrentals.com
2nd
orp5b3f624x@inquiryspot.com
Is this correct or do I have to have the inquiryspot.com first as my primary?
thx
No, that should work - but keep an eye on it to be sure. :-)
thx
