Experience the difference of "Elite".

OPCD TX

Joined August 2019
18 posts
Topic

Feature Requests » Discount by Tag Criteria

I use tags on every single booking and now adding tags to the guest name. Please consider adding "TAG CRITERIA" to discounts based on TAGS. For example, friends and family discounts, repeat guest dis…

(Posted Aug 6, 2021 2:15 PM)

Feature Requests » Template Fields for Agreement, info guest needs to ADD

I have to agree with you on this with initials and reading the cancellation policy. Having gone through chargebacks and working with processing companies. They have suggested that you mention the can…

(Posted Apr 10, 2021 11:19 AM)

General Help and Questions » Received an email from AirBNB about not contacting guests outside the platform

Wow, ok, glad I am following this. We also do require their email to send all access information as we no longer use the message portal to send access info. So, do you think we need to not communicat…

(Posted Aug 6, 2020 3:25 PM)

General Help and Questions » Received an email from AirBNB about not contacting guests outside the platform

I only saw an email about the email changes and we could no longer reply to anonymized email addresses. Now, how are we to get the guests to sign our rental agreement? We need their email address. Ai…

(Posted Aug 6, 2020 12:52 PM)

General Help and Questions » Stripe & Chargebacks Experience

Hey All, We are in the process of seeking a new processor. In the meantime. Does anyone here currently work with Stripe? We do and their customer service is not the best. We have had some recent cha…

(Posted Aug 5, 2020 2:32 PM)

Blog Comments » Cancel For Any Reason (CFAR) travel insurance is now available!

Another question, if the guest booked less than 2 weeks ago but their arrival date is less than 30 days away, are they not allowed to purchase the CFAR because the travel date is less than 30 days aw…

(Posted Mar 25, 2020 6:29 PM)

Blog Comments » Cancel For Any Reason (CFAR) travel insurance is now available!

Curious, you are trying to make it required? I thought by law in the USA you can not make travel insurance a requirement? Are you in another country by chance? Or was there a change in the USA?

(Posted Mar 25, 2020 6:26 PM)

Blog Comments » Cancel For Any Reason (CFAR) travel insurance is now available!

What if a guest decided, today, to push their dates back to 3 months from now and there was a cost to move the dates; would today mark the date as if this was a new booking? Since we are applying out…

(Posted Mar 25, 2020 11:46 AM)

Blog Comments » Cancel For Any Reason (CFAR) travel insurance is now available!

YOU GUYS ROCK!!!! THANK YOU

(Posted Mar 23, 2020 5:55 PM)

General Help and Questions » PHOTO IMAGES DESCRIPTIONS

Has there been an update? I have had to go back in and add descriptions to our photos again. This is very time consuming and wonder if this happened to anyone else?

(Posted Mar 9, 2020 9:27 PM)

General Help and Questions » SCHEDULING API CHANNELS FOR RATE INCREASES OR DECREASES

Hey All, Just a thought, has there been consideration or discussion of setting up or having an option to schedule that we can set up in our API settings to play with rate increases or decreases? We…

(Posted Jan 8, 2020 12:37 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Stellar Idea!!!!! saving the ID in the portal, hello genius have we met? Thanks Ken

(Posted Oct 17, 2019 5:48 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Happy to help, we have a topic in the forum about this exact thing. See Chris’s comment below. [quote=Chris Hynes]Yes, we have plans to add an ID upload option via custom fields like the other cus…

(Posted Oct 16, 2019 11:17 AM)

General Help and Questions » REQUIRED -> TRAVEL INSURANCE, THOUGHTS?

We have many who do this and some who do have a "NO CANCELLATION" AND NO REFUND POLICY

(Posted Oct 16, 2019 10:20 AM)

General Help and Questions » REQUIRED -> TRAVEL INSURANCE, THOUGHTS?

Hello All, We are moving over to a new booking process where we are requiring travel insurance. We are realizing that this is a must have as we are susceptible mother natures fury on the gulf coast.…

(Posted Oct 15, 2019 5:48 PM)

General Help and Questions » Creating a secure custom form in OR to request for ID

We have addendum agreements for special events. For this, we use Docusign, inside their platform they have an option not only to electronically sign but you can request the signer to attach an IMAGE …

(Posted Oct 2, 2019 12:22 PM)

General Help and Questions » Creating a secure custom form in OR to request for ID

Hello All, We wold like to create a secure form to send to guests to retrieve their ID for verification purposes, has anyone had luck with this or suggestions?

(Posted Sep 27, 2019 4:31 PM)

Introduce Yourself! » Greetings from Southeast Texas - Ocean Property Corp & Design

We are excited to join the world of Owner Rez. So far it feels a little crazy, but we got this! We are a woman owned and operated property mgmt & design company. We look forward to chatting with y'al…

(Posted Sep 27, 2019 12:39 PM)