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Oh, we know about this, believe me... the trouble is, there's like a million fields that need to be documented for all the various listing sites. :-/ We have an open ticket to get this done, but it…
(Posted Jan 22, 2020 3:42 PM)
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Jan 22, 2020 3:42 PM |
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I took a look, and it's working normally. It only displays 6 months at a time, but there are < > control buttons you can use to scroll backwards and forwards through the year.
(Posted Jan 22, 2020 12:19 PM)
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Jan 22, 2020 12:19 PM |
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Please write this up as a support request to help@ownerreservations.com. Not sure what's going on with this, but it's easier to dig into that way.
(Posted Jan 21, 2020 6:59 PM)
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Jan 21, 2020 6:59 PM |
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You need to use our Verified Email system. That doesn't 100% solve this problem but it generally helps. Please reach out to the helpdesk for assistance in getting this set up.
(Posted Jan 21, 2020 6:47 PM)
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Jan 21, 2020 6:47 PM |
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Unfortunately no.
But if you create the first quote, you can copy it to create quotes for the other properties so at least you don't have to enter all the information in again.
(Posted Jan 21, 2020 6:46 PM)
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Jan 21, 2020 6:46 PM |
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You mean, a public-facing website? What's the URL? Normally the widgets only display a certain number of months, but you can move backwards and forward as needed.
(Posted Jan 21, 2020 6:45 PM)
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Jan 21, 2020 6:45 PM |
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When you install the Airbnb API, it's supposed to remove your Airbnb calendar syncs. You can add them back in again, but generally you don't want this - it'll just cause problems. Let the API handl…
(Posted Jan 21, 2020 6:44 PM)
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Jan 21, 2020 6:44 PM |
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You can Filter your list of bookings by rental agreement status, which at least gives you the ability to find them. And if you are in the Booking Overview page, you just need to click on the Legal t…
(Posted Jan 21, 2020 6:43 PM)
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Jan 21, 2020 6:43 PM |
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Hoping for later this year.
(Posted Jan 21, 2020 6:42 PM)
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Jan 21, 2020 6:42 PM |
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We'd actually already planned to do this and had gone same ways toward getting it done. It won't happen this week, but hopefully next week.
(Posted Jan 16, 2020 11:58 AM)
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Jan 16, 2020 11:58 AM |
General Help and Questions » Discount codes
It is not possible to use the OwnerRez discount codes through Airbnb, they are two separate systems, and Airbnb doesn't provide a means to integrate them.
(Posted Jan 16, 2020 11:47 AM)
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Jan 16, 2020 11:47 AM |
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There is currently no ability to force guests to enter their initials when e-signing an OwnerRez rental agreement. This is kind of meaningless - they are electronically signing the entire document. …
(Posted Jan 16, 2020 11:45 AM)
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Jan 16, 2020 11:45 AM |
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Hmm. Well, when we have the Housekeeping module that's in development, there would be a report of what needs to be cleaned when, and records of what was in fact cleaned when. I'm not sure it was in…
(Posted Jan 16, 2020 11:41 AM)
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Jan 16, 2020 11:41 AM |
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Yes, you've all figured out the right way to do this: Create a custom field for "Guest List", that's tagged as required. It will be presented to the guest as part of the booking process, or as part…
(Posted Jan 15, 2020 2:17 PM)
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Jan 15, 2020 2:17 PM |
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I'd make the same assumption you do - that a cleaning is needed after every booking. Not sure why a special indicator would be required.
(Posted Jan 15, 2020 2:14 PM)
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Jan 15, 2020 2:14 PM |
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[quote=Valerie R]
It IS interesting that Airbnb allows accounts with only one listing to use the channel manager, AND Airbnb still processes the guest payments; Airbnb does not allow the host to proc…
(Posted Jan 14, 2020 2:51 PM)
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Jan 14, 2020 2:51 PM |
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Just wanted to mention - if you have at least 5 properties, you can use the HA/VRBO API connection and do your own payment processing.
(Posted Jan 14, 2020 12:10 PM)
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Jan 14, 2020 12:10 PM |
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I took a look at your account, and I think the problem here is that your Custom Sources are misconfigured. You have a bunch of names entered, but no domain names for OwnerRez to detect and identify,…
(Posted Jan 14, 2020 12:09 PM)
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Jan 14, 2020 12:09 PM |
General Help and Questions » Discount codes
Yes, that's one of the criteria you can set for the discount code - what sites it is valid on. Make sure you've set up a custom source for your website:
https://www.ownerrez.com/support/articles/cu…
(Posted Jan 14, 2020 12:08 PM)
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Jan 14, 2020 12:08 PM |
General Help and Questions » converting
Really, *you* don't want to convert the quote to a booking - you want your guest to do that, by accepting the quote and making a payment.
Here's more information on how that works, and what to do if…
(Posted Jan 13, 2020 11:31 AM)
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Jan 13, 2020 11:31 AM |
