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OwnerRez changed insurance providers last November. Any policies purchased after November 18, 2019, will be with RentalGuardian, which is what the guidance mentioned above relates to.
Polices purch…
(Posted Mar 20, 2020 11:11 AM)
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Mar 20, 2020 11:11 AM |
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There isn't any way for us to display which guests have purchased travel insurance through some other source or OTA - we have no way of knowing that.
However, you can easily see which guests have pu…
(Posted Mar 19, 2020 9:54 AM)
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Mar 19, 2020 9:54 AM |
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I'm not sure how that would help. The problem is how Evolve combines bookings in their calendars, so you can't sensibly *import* them into OwnerRez.
If you can export a Google calendar into Evolve,…
(Posted Mar 19, 2020 9:53 AM)
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Mar 19, 2020 9:53 AM |
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OwnerRez is fully able to push iCal calendar feeds to any other system that is able to accept them.
https://www.ownerrez.com/support/articles/channel-management-calendar-import-export
The problem i…
(Posted Mar 17, 2020 10:34 AM)
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Mar 17, 2020 10:34 AM |
General Help and Questions » RV Rentals
If you connect up iCal syncs, they run automatically on their own to update calendars.
You might also find Mutual Blocking useful, depending on exactly what you're trying to accomplish:
https://www…
(Posted Mar 6, 2020 11:01 AM)
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Mar 6, 2020 11:01 AM |
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Right now - no. That's a very commonly requested feature, and I know the engineers have done some work in that direction. No ETA though.
(Posted Mar 6, 2020 10:37 AM)
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Mar 6, 2020 10:37 AM |
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We've made this change. Please take a look at your public rate calendar on your website, it should now not be showing rates for booked dates.
(Posted Mar 6, 2020 10:35 AM)
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Mar 6, 2020 10:35 AM |
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OwnerRez supports door lock code integration for certain types of door locks:
https://www.ownerrez.com/support/articles/integration-door-locks
If you're using this, the code would have been taken c…
(Posted Mar 6, 2020 9:35 AM)
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Mar 6, 2020 9:35 AM |
General Help and Questions » RV Rentals
Anything that is iCal compatible, you can import/export from OwnerRez using our calendars.
I'm not completely sure exactly what you're trying to do here, so you might need to create a dummy property…
(Posted Mar 6, 2020 9:00 AM)
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Mar 6, 2020 9:00 AM |
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Yes, we offer a Concierge Setup service:
https://www.ownerrez.com/support/articles/concierge-setup-overview
If you're interested in this, write in to help@ownerreservations.com and we can get thing…
(Posted Mar 5, 2020 8:05 AM)
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Mar 5, 2020 8:05 AM |
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Did you try the booking *detail* report? That doesn't include vehicle info, but it definitely has all the other things you listed.
(Posted Mar 3, 2020 11:14 AM)
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Mar 3, 2020 11:14 AM |
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Later this year, we hope... not right away I'm afraid.
(Posted Mar 3, 2020 11:13 AM)
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Mar 3, 2020 11:13 AM |
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Can you write in a support request to the Helpdesk, with the ORB number of the booking in question?
(Posted Mar 3, 2020 11:12 AM)
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Mar 3, 2020 11:12 AM |
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This would do better as a support request to the Helpdesk, since other users cannot see your bookings.
(Posted Mar 3, 2020 11:12 AM)
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Mar 3, 2020 11:12 AM |
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Yes, good point. I've sent this over to the engineers.
(Posted Mar 2, 2020 12:41 PM)
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Mar 2, 2020 12:41 PM |
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We've thought about adding Xero, not sure about those other two. But, you can export just about everything in OwnerRez into Excel files, and most accounting systems will let you import data that way…
(Posted Mar 2, 2020 11:42 AM)
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Mar 2, 2020 11:42 AM |
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We're keeping an eye on Google and may add more connections to them in the future.
In the meantime, you can add a link to your email template where you request guests to write reviews, to your "Goog…
(Posted Mar 2, 2020 11:41 AM)
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Mar 2, 2020 11:41 AM |
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Yes, that's correct - currently you can't force-create multiple entry lines for the same custom field. If you use the "rich text" field type, then that at least allows the guests to create multiple …
(Posted Mar 2, 2020 11:35 AM)
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Mar 2, 2020 11:35 AM |
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Yes, you can create 2 properties, each with their own listings and calendar. Use Mutual Blocking to make sure the calendars are both correctly blocked between them:
https://www.ownerrez.com/support…
(Posted Feb 29, 2020 10:51 AM)
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Feb 29, 2020 10:51 AM |
General Help and Questions » Lois Arrehea
That depends on the type of booking. If it's a direct booking, the Overview page of the Booking in OwnerRez will have a link to the Quote it came from, and you can look at the emails that were sent.
…
(Posted Feb 28, 2020 9:00 AM)
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Feb 28, 2020 9:00 AM |
