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Replies: 2 - Pages: 1 - Last Reply: Feb 28, 2020 9:00 AM by: Ken T
Lois A
Registered: 5/14/18
Lois Arrehea

upcoming guest says she never saw info regarding security deposit hold when she originally booked last year. How to I show her the original quote that shows it was there and she just missed it.

Thanks!

Ken T
Registered: 8/7/19
Re: Lois Arrehea

That depends on the type of booking. If it's a direct booking, the Overview page of the Booking in OwnerRez will have a link to the Quote it came from, and you can look at the emails that were sent.

If it's a channel booking, there isn't a way to see the original quote, because it was displayed by the channel on their site.

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