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I cannot speak to that, except to say that attempting to evade Vrbo's commissions by inducing guests to find and book directly has been against their TOS for as long as they've been charging commissi…
(Posted Apr 13, 2024 10:54 PM)
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Apr 13, 2024 10:54 PM |
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Yes, they don't allow any text in any photos, because someone had the bright idea to post the text of their direct-book website in a photo.
(Posted Apr 13, 2024 10:38 PM)
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Apr 13, 2024 10:38 PM |
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This is already planned for the future, but no ETA. Upcoming work on the guest portal will be the foundation for adding this capability.
(Posted Apr 13, 2024 10:36 PM)
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Apr 13, 2024 10:36 PM |
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[This topic has been closed as a duplicate of another topic ( Add field that lists rent rate per night (/forums/requests/add-field-that-lists-rent-rate-per-night) )]
(Posted Apr 13, 2024 8:45 PM)
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Apr 13, 2024 8:45 PM |
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[Another topic was closed as a duplicate of this topic ( How to see individual nightly rate a guest booked at (/forums/requests/how-to-see-individual-nightly-rate-a-guest-booked-at) )]
(Posted Apr 13, 2024 8:45 PM)
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Apr 13, 2024 8:45 PM |
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[This topic has been closed as a duplicate of another topic ( Add field that lists rent rate per night (/forums/requests/add-field-that-lists-rent-rate-per-night) )]
(Posted Apr 13, 2024 8:44 PM)
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Apr 13, 2024 8:44 PM |
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[Another topic was closed as a duplicate of this topic ( Preserve nightly rate applied from OwnerREz on a per-booking basis (/forums/requests/preserve-nightly-rate-applied-from-ownerrez-on-a-per-bo…
(Posted Apr 13, 2024 8:44 PM)
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Apr 13, 2024 8:44 PM |
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[This topic has been closed as a duplicate of another topic ( PM - Owner reserves (/forums/requests/pm--owner-reserves) )]
(Posted Apr 13, 2024 2:38 PM)
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Apr 13, 2024 2:38 PM |
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[Another topic was closed as a duplicate of this topic ( Track Reserve Accounts for Owner Expenses (/forums/requests/track-reserve-accounts-for-owner-expenses) )]
(Posted Apr 13, 2024 2:38 PM)
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Apr 13, 2024 2:38 PM |
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That's only sort-of true, and, it depends on how you have set up your Airbnb account(s).
If each of your owners has their own Airbnb account, then, Airbnb is going to give you this advice. Techn…
(Posted Apr 12, 2024 4:08 PM)
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Apr 12, 2024 4:08 PM |
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Yes, that is correct. The only way it might be gettable, is in original new-booking emails sent either from OwnerRez or by the channels.
(Posted Apr 11, 2024 11:55 AM)
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Apr 11, 2024 11:55 AM |
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Yes, Airbnb doesn't use your Stripe account, they collect payments from guests directly and then remit them to wherever you configure in their system. You'll need to reach out to Airbnb to provide c…
(Posted Apr 10, 2024 11:15 PM)
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Apr 10, 2024 11:15 PM |
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The short answer is - yes, but, you'd do better to wait a bit. We're in the middle of a major overhaul of our Booking.com API connection, and when this is complete, a great many of these issues will…
(Posted Apr 10, 2024 10:54 PM)
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Apr 10, 2024 10:54 PM |
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It's still planned, but, there is some fairly fundamental accounting underpinning rework that needs to be done first. That's under way, and has been for some time; hopefully it'll be complete later …
(Posted Apr 10, 2024 10:47 PM)
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Apr 10, 2024 10:47 PM |
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[This topic has been closed as a duplicate of another topic ( Trigger For Exact Day of Week Trash Reminders (/forums/requests/trigger-for-exact-day-of-week-trash-reminders) )]
(Posted Apr 9, 2024 10:23 PM)
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Apr 9, 2024 10:23 PM |
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[Another topic was closed as a duplicate of this topic ( Day(s) of the week trigger (/forums/requests/days-of-the-week-trigger) )]
(Posted Apr 9, 2024 10:23 PM)
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Apr 9, 2024 10:23 PM |
General Help and Questions » Manual mode
That's right, helpdesk@ is not in service for support requests anymore. help@ is the one you want. :-)
(Posted Apr 9, 2024 8:59 PM)
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Apr 9, 2024 8:59 PM |
General Help and Questions » Manual mode
I'm afraid I'd need you to write in to the Helpdesk with an example of what looks wrong so I can take a look, and it may be a few days as I'm going to be travelling tomorrow.
(Posted Apr 9, 2024 7:10 PM)
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Apr 9, 2024 7:10 PM |
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We did have some problems with the email server yesterday, so that may have delayed some emails.
(Posted Apr 9, 2024 4:30 PM)
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Apr 9, 2024 4:30 PM |
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It should update instantly, though you might need to refresh the browser.
(Posted Apr 9, 2024 4:13 PM)
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Apr 9, 2024 4:13 PM |
