Well, obviously it didn't happen the first half of this year. :-/ This is why we generally avoid giving public ETAs.
Adding this function is a whole lot harder than it may appear to be at first blush, because it's entirely contrary to the way all the other messages work. They occur when either a specific event occurs (booking is created) or at a specific time relative to a known time (e.g. 2 days before Arrival).
Something triggered on a particular day of the week is neither. So we have to design a whole new system to handle that situation, which is of course absolutely possible, it just has to be done, which is why it hasn't happened yet.
Yes yes yes please! I desperately need this. I would love to send a text at 7pm the night before collection (Mon at most Thursdays the rest) I setup a custom field with specific property instructions
I see this is an old post but just wondering if this can still be done? As per post below, I also want to create a trigger that will be sent on a certain day of the week, Sunday (but will be different alternate weeks with general rubbish one week and general rubbish + recycle the next week and so on). It seems from post below this trigger can be set and then be automated by OR, but I can't see how do create it as it looks like all the triggers are linked to the booking rather than week day plus not sure how to alternate the trigger - I guess create 2 triggers, but then it needs to be linked to a specific weekday and even/odd week numbers?
Second to that if the trigger can be created, is it correct clicksend can be used to turn this triggered email to a sms to the guest? My property is in Australia so I understand OR SMS option only works in North America.
Thanks for any assistance or tips here.
Hi Ben the guest does not need to do anything. Providing OR has the mobile number stored as the main number, then I use the OR schedule email feature to send it a SMS the day before the rubbish is to be collected. The collection alternates between general rubbish one week and recycle the next so it is important they put out the right bin. In the UK it is possible to use the option in clicksend to make it appears the SMS comes from my mobile so they can reply to you. This feature may not work in all countries. I also use clicksend to send SMS messages just before the guest arrives and just before they leave, using the OR triggers.
Yep I use it and it's awesome!! But I can't see how to have 2 different messages? you could leave a calendar on the fridge/guidebook?
Here is the message i send: Hi {CFIRST}, Just a reminder.... {PXGARBAGE}
I have a custom field for each property with the garbage instructions. Here is a sample of one:
Thanks for being eco-friendly legends! 🌿♻️ Garbage day is tomorrow Monday - Please put garbage and recycling bins at the end of the lane on THIS side of the road Sunday evening or early Monday morning. Please bring in after they have been picked up or let us know if you will be away.
Here is a helpful guide to what can go in your recycling container: https://www.bra.org/material-guide/recycle-in-your-bluebox/ We do not have green bin pickup at this time
Thanks for your reply and the detailed info you provided. Sorry if this is a stupid question, the triggers you setup, have you then done a separate one for each day of the week to cover all days a guest arrives and stays a certain number of nights over the Sunday night? The one I above I guess is for when guests arrive on a Monday only?
