Experience the difference of "Elite".

Airbnb is paying me directly; although, I have Stripe set up for all of my cleints.

Shelley R
Apr 10, 2024 3:45 PM
Joined Oct, 2023 1 post

The reservation funds and all fees associated (cleaning, taxes) with a booking are supposed to be paid directly to the owner. I have Stripe set up for all of my clients. Airbnb is suddenly paying me directly. Why is that and how can I fix it going forward?

Ken T
Apr 10, 2024 11:15 PM
OR Team Member Joined Aug, 2019 1595 posts

Yes, Airbnb doesn't use your Stripe account, they collect payments from guests directly and then remit them to wherever you configure in their system.  You'll need to reach out to Airbnb to provide correct instructions for where the funds for each property should be sent.  This is outside of either the control or visibility of OwnerRez.