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Mitchell C

Joined January 2019
16 posts
Topic

General Help and Questions » Can I have two different cancellation policies/legal agreements for a single listing?

My property is highly seasonal. In the winter, a guest will book a year in advance for a 3 month minimum booking. I want a no refund policy associated with those 3 months of the year; i.e., January, …

(Posted Apr 13, 2022 3:27 PM)

General Help and Questions » Out of the office type response?

I'm going to be unavailable to answer inquiries for about ten days later this year. I plan to have my calendar blocked off, so I will not be having guests. Is there an autoresponder to give an "out o…

(Posted Oct 23, 2021 3:23 PM)

Feature Requests » Code Field for last 4 digits of the Guest Primary Phone Number

So if I don't have the lock service, is there now an insert field for the last 4-digits of the Guest Primary Phone Number?

(Posted Jun 21, 2021 11:14 AM)

Feature Requests » Trigger an SMS message from an important email message sent to a booked guest

[quote=Ken T]I don't think this requires a special function - you can already accomplish this effect. Just set up the SMS template, and another trigger to fire it, that uses the same parameters as t…

(Posted May 7, 2021 6:22 AM)

Feature Requests » Trigger an SMS message from an important email message sent to a booked guest

The email message that I'm sending is based on a template but is sent manually without being triggered. It would be nice if I didn't have to send the SMS message as well manually.

(Posted May 6, 2021 7:20 PM)

Feature Requests » Trigger an SMS message from an important email message sent to a booked guest

I occasionally need to send a last-minute message to a guest that I don't want them to miss in their email inbox. For example, I have an email template that notifies the guest if access to the proper…

(Posted May 6, 2021 1:07 PM)

Feature Requests » Block-out dates for ical?

Due to COVID-19, I block 1 day between all bookings. This works fine for Airbnb, VRBO, and Houfy API integrations. For my single ical OTA listing, Florida Rental By Owners, it doesn't show those sepa…

(Posted Jan 27, 2021 1:50 PM)

General Help and Questions » Airbnb Instant Book

The same thing is happening to me. I'm also using the API integrations with Airbnb.

(Posted Aug 8, 2020 6:27 AM)

General Help and Questions » VRBO API Integrations problem with VRBO Dashboard

I have had two successful VRBO bookings via the HomeAway channel using the API Integrations. The problem is with both of these bookings, they have left my VRBO dashboard with two inbox messages I can…

(Posted Aug 2, 2020 11:35 AM)

General Help and Questions » Widget for dynamic pricing

You can have Price Labs or Beyond Pricing connect directly into OwnerRez where OwnerRez represents your property. It's pretty cool and it works.

(Posted Aug 1, 2020 5:34 PM)

Feature Requests » Code Field for last 4 digits of the Guest Primary Phone Number

It seems like many users could use a code field of the last four digits of the Guest Primary Phone Number. I set a custom field for that, but I have to enter the four digits manually. Many people use…

(Posted Jul 29, 2020 4:03 PM)

General Help and Questions » VRBO - collecting extra charges during guest stay.

I always hated this before I was on OwnerRez, and now I need to know how to handle it on OwnerRez using the VRBO API. I have a guest, and she wants to know if she can let her 3 grandkids stay with th…

(Posted Jul 25, 2020 8:26 AM)

Feature Requests » Multiple month calendar widget: Don't display rates for nights already booked

Wow, that is super! You guys rock!

(Posted Mar 6, 2020 10:46 AM)

Feature Requests » Multiple month calendar widget: Don't display rates for nights already booked

Thanks!

(Posted Mar 2, 2020 12:56 PM)

Feature Requests » Multiple month calendar widget: Don't display rates for nights already booked

I don't know if this is a feature request or an option I haven't found yet. For the multiple month calendar widget, I would like to show the rate, but only for the nights NOT booked. It seems evident…

(Posted Mar 2, 2020 11:08 AM)

General Help and Questions » What defines a Property?

I have one condo unit listed on 3 different platforms (Airbnb, VRBO, Houfy). Is this a single property or three different properties? If it should be a single property, what are the issues of integra…

(Posted Jan 22, 2019 7:09 PM)