Experience the difference of "Elite".

Rich S

Joined December 2018
301 posts
Topic

General Help and Questions » Possible to push only minimum night rates to VRBO?

Chris - I tested on my end and can't reproduce the problem any more. And as a bonus, the toggle button now seems to be working. Until today I couldn't figure out what it did, but now there is a clea…

(Posted Nov 24, 2019 1:35 PM)

General Help and Questions » Getting started with Airbnb?

I've only used OwnerRez and VRBO for the past year (for 3 units, about 140 bookings total) I now want to put one of the units on Airbnb, mostly because I have a friend with the same kind of unit at …

(Posted Nov 23, 2019 8:34 PM)

General Help and Questions » Possible to push only minimum night rates to VRBO?

Some desirable updates - would be nice to be able to update min nites across a range without touching the rates. Maybe a checkbox could be added next to rates and min nights (default checked) which…

(Posted Nov 23, 2019 4:31 PM)

General Help and Questions » Possible to push only minimum night rates to VRBO?

[quote=Chris Hynes]@Rich, just wanted to let you know we've released an update to the rate calendar to make it more resilient. It'll now prepopulate with the existing values and only overwrite if you…

(Posted Nov 23, 2019 2:52 PM)

General Chat » API Airbnb Integration

great post, this kind of thing really helps others avoid issues !

(Posted Nov 23, 2019 1:25 PM)

General Help and Questions » Which custom field to use for channel fees?

[quote=BlueMtnCabins]Not my business but WHY would you include the fees that renters pay to VRBO, not you. that would imply that you are somehow responsible for those. IMO you should ONLY show what r…

(Posted Nov 17, 2019 11:39 AM)

General Help and Questions » Which custom field to use for channel fees?

My rental agreement is currently not showing the full amount guests pay to VRBO, it is missing the channel fees and taxes collected by VRBO. I use these fields in my agreement TOTAL UNIT FEE:  {BTA…

(Posted Nov 17, 2019 10:40 AM)

General Help and Questions » Is it possible to detect unpaid payments owed by Guests from VRBO payment requests?

Q1) Is there any way to create a trigger that fires when a guest is past due in making a payment to VRBO. OR would need to know the due date for the unpaid payment along with the total due and tot…

(Posted Nov 17, 2019 10:32 AM)

Blog » All new Damage Protection program with RentalGuardian!

[quote=BlueMtnCabins][quote=Rich S]I'm curious how many owners are planning on including this coverage. In the past year I've had about 100 bookings and if I had paid $27/booking I'd be out $2700. …

(Posted Nov 17, 2019 10:13 AM)

General Help and Questions » Possible to push only minimum night rates to VRBO?

Thanks Chris - it's a huge improvement !! What does the Toggle button do? Very cool to be able to drag/select a full week and then update all rates together.

(Posted Nov 16, 2019 3:10 PM)

General Help and Questions » Personal website with owner Rez account

@Becky - if you are like me and have fewer than 5 units on a site like VRBO, then the Channel Bridge (which is an extension you use in Chrome) is a way to sync all of the booking information from VRB…

(Posted Nov 16, 2019 3:08 PM)

Blog » All new Damage Protection program with RentalGuardian!

I'm curious how many owners are planning on including this coverage. In the past year I've had about 100 bookings and if I had paid $27/booking I'd be out $2700. Maybe I've been lucky, but I had ma…

(Posted Nov 16, 2019 3:01 PM)

Feature Requests » Ability to re-arrange triggered emails in the queue

@Val Rogers - I get around this with a simple workaround, just rename your email templates to start with a dot and then a letter/number. The list is sorted alphabetically, so my list looks like .…

(Posted Nov 16, 2019 2:48 PM)

General Help and Questions » Interesting from homeaway forum ... Expanded network

My key takeaway is about the direction ... Expedia is trying to grow the pie, and if the way they do it today isn't working, well tomorrow they will likely tweak things. Overall I don't see anythin…

(Posted Nov 16, 2019 2:44 PM)

General Help and Questions » Possible to push only minimum night rates to VRBO?

Ken, I looked at the Rate Calendar and it looks like a pretty simplistic and maybe dangerous tool. I tried changing a single date's rate and found that it silently replaced my min nights with a defa…

(Posted Nov 6, 2019 10:34 AM)

General Help and Questions » Possible to push only minimum night rates to VRBO?

I only want to update min nights, and I think I've manually changed some rates on VRBO, what's my best approach here? Do I first need to update the spot rates (nightly) to whatever is on vrbo and th…

(Posted Nov 4, 2019 10:33 AM)

Feature Requests » Email Template Background

I personally think that any kind of fancy backgrounds should be avoided at all costs, what matters most of all if readability in every way that guests might read your email (IOS phone, android phone,…

(Posted Oct 31, 2019 3:52 PM)

Blog » Damage Protection program (ARDI) being changed soon - New carrier and rates!

Lydia - I've done the same but only $100. I guess I'm self-insuring on this stuff and not worrying too much about it. Thanks for clarifying that this insurance is for owners ;-)

(Posted Oct 31, 2019 3:48 PM)

Blog » Damage Protection program (ARDI) being changed soon - New carrier and rates!

I still get 100% (well almost) of my bookings from VRBO, so I'm curious if anyone offers this product to their guests after getting a VRBO booking, and if so does anyone purchase it?

(Posted Oct 30, 2019 11:10 AM)

General Help and Questions » Email Marketing Processes

great question, I'm interested in hearing whether anyone has had success doing this. I already get some repeat business and I assume I'd get more since surely some people have forgotten my info.

(Posted Oct 29, 2019 9:22 AM)