Experience the difference of "Elite".

Rich S

Joined December 2018
301 posts
Topic

General Help and Questions » OwnerRez - Resort Cleaning App Interface Details

Same request - for a fee like $1 per cleaning it's a no brainer for us to use this, but our cleaning person cleans 20 units and we are just 2 of them. But if it's handy to the cleaner I be she'll g…

(Posted Jan 31, 2019 1:04 PM)

General Help and Questions » Possible to use OR channel bridge chrome extension on an iPad?

It would be nice to not have to travel with a laptop just to use OR. Is it possible to access the functionality of the channel bridge chrome extension within the iOS ecosystem? Without that, pretty …

(Posted Jan 27, 2019 11:51 AM)

General Help and Questions » Best way to reminder myself to update custom booking fields?

Paul - I think a passive way to detect missing/empty required booking fields would be more successful than active. Should require little/no effort to detect this error condition. Could a red warnin…

(Posted Jan 26, 2019 1:17 PM)

Feature Requests » Add an 'Upcoming' tab

Would be nice to have an easy to view (1 mouse click) tab showing what OR is going to be doing with regard to automations... Perhaps when Tasks are supported in OR this will naturally happen anyway,…

(Posted Jan 24, 2019 1:40 PM)

General Help and Questions » Remember to block trigger emails if you send them manually...

Just a tip for something I just learned ... Yesterday I created a booking in OR and purposely left the 'send create triggers' unchecked because I wanted to send emails manually. To my surprise toda…

(Posted Jan 24, 2019 10:48 AM)

General Help and Questions » Best way to reminder myself to update custom booking fields?

Chris - It happened this morning, an email got sent with empty content for a custom field (key codes). Seems like it would be a simple matter of programming (smop ;-)) to: a) add a checkbox to cus…

(Posted Jan 23, 2019 10:54 AM)

General Help and Questions » VRBO payments made vs received

Chris - reminder to look at the VRBO report with payouts (see last post)

(Posted Jan 23, 2019 8:49 AM)

Blog » Introducing OwnerRez Channels

Awesome thought @BlueMtnCabins - I'm in same boat (2 properties now, 3rd this summer)

(Posted Jan 17, 2019 11:12 AM)

General Help and Questions » VRBO payments made vs received

In VRBO - Reservation Manager - Payout Summary - download spreadsheet While displayed report shows summarized payout totals, the spreadsheet shows detail by payment.

(Posted Jan 17, 2019 11:09 AM)

Feature Requests » Required custom field content

I think I asked about this previously, but in case it was part of another discussion I'll add it as a feature request. It would be super helpful to have a checkbox when setting up a custom field to …

(Posted Jan 17, 2019 10:24 AM)

General Help and Questions » VRBO payments made vs received

I am using Channel Bridge. I'm not seeing any dates related to when VRBO pays me .... I'll dig deeper, but the payment report seemed to only show the date the guest paid VRBO

(Posted Jan 16, 2019 9:06 PM)

General Help and Questions » VRBO payments made vs received

I just realized while working Quickbooks that the very nice payment detail report isn't too useful, because it shows the date the guest paid VRBO but not the date the payment arrived in my account. …

(Posted Jan 16, 2019 11:44 AM)

General Help and Questions » Is there any way to schedule tax related reminders per property?

I can clearly do this outside of OR in a google calendar, but would be nicer to keep contained in OR. Is there any kind of calendar based reminder system possible? Or any workaround? A good remind…

(Posted Jan 16, 2019 11:02 AM)

General Help and Questions » channel bridge importing question

Chris, I'll do as you suggest (disable all triggers based on booking create, then reimport all bookings I have so far with the check box for 'send create') I find this awkward though, and a little …

(Posted Jan 15, 2019 6:35 PM)

General Help and Questions » Guests are listed 2x typically

Is this expected? A guest first inquires, then books, and I import using channel bridge. I see one guest entry with the fake vrbo email and one with the real email. I imagine this is expected, an…

(Posted Jan 14, 2019 4:34 PM)

General Help and Questions » sharing with cleaners

@Mike M There's two approaches here .... push the information to your cleaner, or have them pull it. For them to pull it - I'm interested in the property mgmt module but didn't want the extra cos…

(Posted Jan 13, 2019 12:10 PM)

General Help and Questions » emailing a daily report

@Mike M - I would also like this capability... I added a feature request on Jan 8 for this.

(Posted Jan 13, 2019 12:04 PM)

Feature Requests » Ability to CC or BCC when sending emails

... would be nice if it could be added to the existing email function. I remember reading there are email improvements in the long range plans, but maybe it's not super hard to add this in the meant…

(Posted Jan 12, 2019 4:53 PM)

Template/Design Share » Arrival Day Email Template (sent around 3am)

@Ross C Here's a link which displays the email with formatting. Can you offer some specific suggestions for improvement? https://drive.google.com/open?id=1xqfuxAtIqIGQdoG09xJUa_rWQ9xANsvC

(Posted Jan 12, 2019 12:41 PM)

Template/Design Share » Arrival Day Email Template (sent around 3am)

NOTE: See https://drive.google.com/open?id=1xqfuxAtIqIGQdoG09xJUa_rWQ9xANsvC for a PDF version which demonstrates how the template appears on a phone or email client. Hi again Tanya, Today is the …

(Posted Jan 11, 2019 8:27 PM)