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Best way to reminder myself to update custom booking fields?

Replies: 2 - Pages: 1 - Last Reply: Jan 11, 2019 7:15 PM by: Chris Hynes
Rich S
Registered: 12/28/18
Best way to reminder myself to update custom booking fields?

If my automated emails are expecting a custom field to be supplied for the booking (eg: Lock Codes) is there any way that I can detect the absence of the field being filled out for a given booking?

Perhaps this would be a new feature to trigger on an empty custom field with an email back to myself.

I don't see a custom field report, but that would be another way. Meaning a booking report that lists the contents of custom fields.

Without some kind of check like this I run the risk of assuming I added key codes to a particular booking when in fact I didn't.

Another idea would be to have OR implement a check when automated emails go out containing a custom field with a null value. I think it would be best to halt the sending of the email but alert the account owner about the failure to send due to missing information. But this would be a safety net and I'd prefer some method prior to the arrival date where I'd be reminded to supply missing custom booking field info.

Chris Hynes
Registered: 10/19/12
Re: Best way to reminder myself to update custom booking fields?

There isn't a detection or trigger for that right now. You can run off a Date Range type Stay Report -- that'll includes the custom fields alongside the booking so you can see which ones are populated or not.

Right now we don't error on missing fields because there are a lot of cases where you might want an empty field value -- maybe it's a property trash instructions field that is applicable to one property but not another etc.

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