Experience the difference of "Elite".

Tim K

Joined July 2017
74 posts
Topic

General Help and Questions » OwnerRez - Resort Cleaning App Interface Details

Randy, Can you confirm the pricing? Is it $1 per booking (ie per cleaning). Is that charged to the owner? Is there a fee for the cleaner? I'm looking for a better way to coordinate with my cleaners f…

(Posted Jan 29, 2019 5:13 PM)

General Help and Questions » Payment request form issue / questions

Paul, I double-checked by looking at the "booking" I entered for my family's vacation week. If I go to send a "payment request" and look at the payment page via the link included, it does say "please…

(Posted Jan 24, 2019 2:20 PM)

Feature Requests » costs per property fields addition

I recommend using an accounting system that is designed for this. I use Wave which is FREE. www.WaveApps.com Once you are setup and up to speed it is great. I use it to send out invoices, collect bo…

(Posted Jan 24, 2019 8:49 AM)

General Help and Questions » Package Question

What if you setup a tour as if it were a property? So you have your house listing and a tour listing. It wouldn't be perfect in that it wouldn't truly work as an add-on to a booking, but at least all…

(Posted Jan 24, 2019 8:45 AM)

General Help and Questions » Payment request form issue / questions

I'm looking at the "invoice" page of the payment request and a couple of things stand out. 1. If pay by check is selected, the line "Write a check for $xxxxxx to the order of xxxxxxxxx" always displ…

(Posted Jan 23, 2019 4:36 PM)

General Help and Questions » Surcharges bundled into the "rent" charges line on quotes

I'd like to stop having my cleaning fee as a separate line item on quotes. I know I can manually edit quotes I create, though obviously if it was done automatically that would be great. I am particul…

(Posted Jan 8, 2019 10:21 AM)

Feature Requests » Payment Schedules

Well now that you've rolled out your channel integrations I'm sure you'll have the new payments up and running by next week! ;)

(Posted Oct 26, 2018 10:34 AM)

Feature Requests » Payment Schedules

Understood. I think if payment v1 just gives us the option to select N number of payments, and choose a flat $ amount or "% of balance" for each, and "balance remaining" for the last, and due dates…

(Posted Oct 25, 2018 8:56 AM)

General Help and Questions » Lock code time question

So if I set 2pm check-in, the system leaves it as 2pm. If I add a grace period, does it make the check in 1pm (early access) or 3pm (that wouldn't make sense) And if I set a 10am check out, since ERL…

(Posted Oct 25, 2018 8:47 AM)

General Help and Questions » Lock code time question

I know we can add a grace period, but can you confirm that there is sort-of already a grace period on the end of a stay? My bookings have a default check-out time of 10:00am. I know eRentalLock does …

(Posted Oct 23, 2018 11:20 AM)

Feature Requests » Support for multiple locks on a single property?

I think I asked this by email, but can't find it (hence my decision to use the forums instead of email anymore!). Are you guys working on the ability to support multiple locks (erental lock) on a sin…

(Posted Oct 23, 2018 10:56 AM)

Feature Requests » Payment Schedules

Paul, Can you share some of the options you are working on regarding payments? I know that a lot of us use a variety of payment structures. Personally, for "advanced" reservations (6+ months out) I t…

(Posted Oct 23, 2018 9:20 AM)

General Help and Questions » Default list view to bookings only?

On calendar and ribbon views it makes sense to display blocks, but on the list view I prefer to just see bookings. I can filter it each time, but it would be nice if there was a default setting we co…

(Posted Oct 21, 2018 5:28 PM)

Feature Requests » Cleans ability to have list view

Two ways I'd like to see it done..... 1. Being able to create a separate USER with a title of "cleaner" on the account would be best. I think I already mentioned it to Chris previously. That way your…

(Posted Oct 21, 2018 4:46 PM)