Experience the difference of "Elite".

Tim K

Joined July 2017
50 posts
Topic

Feature Requests » Multiple payments or Staged payments

Been on the list for years.....add your vote and maybe they will move it up the priority list.   https://www.ownerreservations.com/forums/requests/payment-schedules

(Posted 6 days ago)

Feature Requests » Scheduling payments for long-term stays BEFORE booking

Been on the list for years.....add your vote and maybe they will move it up the priority list.   https://www.ownerreservations.com/forums/requests/payment-schedules

(Posted 6 days ago)

Blog Comments » New OwnerRez pricing for 2023

Portal access tab isn't visible on mobile. The only way to access it on mobile is to click the "invite staff" button and then under the warning displayed click the link to go to portal. Just FYI.

(Posted Nov 22, 2022 10:15 AM)

Feature Requests » Electronic Check Processing

What about implementing the ability for an owner to link to an outside payment processor during checkout? I mean, it's not ideal but plenty of companies use 3rd party processors and you "leave the pa…

(Posted Nov 8, 2022 1:51 PM)

Feature Requests » Additional Payment types when recording payments

I'm not a CPA and i'm sure someone who is could chime in.....but damage deposits are treated as their own "thing" in terms of accounting. I believe it is a liability on the books until it is refunded…

(Posted Nov 7, 2022 2:17 PM)

Blog Comments » New OwnerRez pricing for 2023

Paul, I think maybe it is rare in the VR industry for professionally managed properties, but I think among individually owned VRs it is more common to offer more than 50/50 payments. I would expe…

(Posted Nov 3, 2022 1:27 PM)

Blog Comments » New OwnerRez pricing for 2023

Ken, 1. With regard to the rent, yes you can combine the rental lines but you can't combine any other fees INTO the rental line. You can only group surcharges together, discounts together and ren…

(Posted Nov 2, 2022 1:56 PM)

Blog Comments » New OwnerRez pricing for 2023

Paul, As others have mentioned, I just have one duplex that equates to 3 listings (A,B A&B) so I'm looking at a significant increase in cost. I started at $22.99, then last year it jumped to $42,…

(Posted Nov 2, 2022 10:15 AM)

Blog Comments » New OwnerRez pricing for 2023

Ouch. While I get there are additional features along with the price increase....it hurts for people who don't want/need those features....especially when there are other features you want/need that …

(Posted Nov 1, 2022 11:59 AM)

Feature Requests » Automated reply messaging during after hours.

You could probably just set this up with your email service. It would certainly be faster than hoping OR implements something like this, especially since OR isn't really designed to monitor and respo…

(Posted Oct 19, 2022 12:45 PM)

Feature Requests » Additional Payment types when recording payments

(Note that I am NOT referring to additional payment METHODS, I know there is already a thread for that)   Currently we have the following options: * Bank Transfer * Cash * Check * Cred…

(Posted Oct 19, 2022 12:32 PM)

Feature Requests » Payment Schedules

What I've learned is don't hold your breath waiting for these unscheduled features to be added. They have been talking about multiple payment and scheduled payments for about 3 years if not more. I'v…

(Posted May 5, 2022 5:25 PM)

General Help and Questions » Credit Card Processing Surcharge

The only thing I can think of is boosting ALL your rates by 3% and then creating a 3% discount code that guests can enter at checkout if they pay by check/venmo/etc. Not sure if OR discount codes can…

(Posted Sep 15, 2020 3:30 PM)

Feature Requests » Special requests and simple task management

What about using a custom field? Use it as a basic text entry and include the notes you'd normally want reminders for. Then set up a trigger to email YOU a week/day before the stay and include that c…

(Posted Sep 8, 2020 12:45 PM)

Feature Requests » Text notifications for bookings

[quote=Rich S][quote=AbiquiuVacation]Any way to get a text message when a booking comes in...[/quote] Sending a text to yourself when a booking comes in might be simple depending upon your cell carr…

(Posted Sep 8, 2020 12:42 PM)

Feature Requests » Payment Schedules (Variation)

It will make my life much easier when you guys roll this out. I know it's been in the works for a while. Any update on am ETA?

(Posted Jul 9, 2020 12:30 PM)

General Help and Questions » Is there a report that will show Custom Fields?

I use the Custom Fields on all my bookings and would like to be able to review them without having to go one by one through the bookings. I can't seem to find a booking report that will display custo…

(Posted May 28, 2020 12:04 AM)

General Help and Questions » Call out page and cancellation policy

Isn't that just something written into your agreement? I'm not sure where else you'd want to have that? OR doesn't have the ability to initial clauses in an agreement, just e-sign the whole thing.

(Posted Nov 2, 2019 10:27 AM)

General Help and Questions » Creating a secure custom form in OR to request for ID

My thought is to create a workaround until OR gets something implemented. You could set up an "ID upload template" in OR. In the template, include a link to a document upload site (like dropbox) and …

(Posted Oct 9, 2019 12:45 PM)

Feature Requests » Cleaning Field Not Date

I agree. Adding a text field in addition to the date field would be really helpful and presumably a simple addition(?). For me, assigning a cleaning date is not enough outside of peak season. During …

(Posted Sep 16, 2019 9:29 AM)