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At a minimum it would be really helpful if OR created individual payment types under "other" and let guests select one rather than just leaving hosts guessing what alternative payment to expect. Am I…
(Posted Mar 30, 2024 1:06 PM)
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Mar 30, 2024 1:06 PM |
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Any new thoughts on credit card surcharges? Nowadays it is almost becoming the norm to see the surcharge. Wondering if more people might be interested in this feature now?
(Posted Mar 20, 2024 2:11 PM)
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Mar 20, 2024 2:11 PM |
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We are currently working through redesigning and modernizing all of the guest/booking forms. The first two completed were Guest Reviews and Travel Insurance (i.e. when using {BUTRAV} purchase link). …
(Posted Mar 20, 2024 2:07 PM)
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Mar 20, 2024 2:07 PM |
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It is easier to change RA maybe? Also, it actually does not matter how much you take upfront - can be a fixed amount like $500, or a percentage like 30%. The flow is still the same. I used to have a …
(Posted Mar 20, 2024 1:56 PM)
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Mar 20, 2024 1:56 PM |
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I am so surprised that this is not a feature. At the very least, I need to figure out how to have the availability widget next to the book now widget so a back-and-forth clicking is avoided. by yob…
(Posted Mar 20, 2024 1:49 PM)
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Mar 20, 2024 1:49 PM |
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There are two widgets that I use that are different. There is the mini calendar widget and the booking widget. The minical widget only allows a guest to scroll the months. The calendar is not interac…
(Posted Mar 20, 2024 1:46 PM)
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Mar 20, 2024 1:46 PM |
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People seem to be putting so much value into an unproven and frankly unreliable platform. It's like they think Google is the answer to everything VR.
Do we have anyone reporting first hand exper…
(Posted Oct 20, 2023 11:19 AM)
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Oct 20, 2023 11:19 AM |
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I agree, a guest portal link to their booking would be sufficient. An app is overkill.
(Posted Oct 19, 2023 3:22 PM)
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Oct 19, 2023 3:22 PM |
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Wow. I've never heard of someone having such high demand that they are booking in minutes. Unfortunately for you, I think this might be a situation that is unique to you and thus not likely to be add…
(Posted Oct 6, 2023 10:05 AM)
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Oct 6, 2023 10:05 AM |
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I've always done this, even when they had the aliases. Just message the guest and ask for their email. I have a saved response on AirBnB that I just send as soon as they are booked.....
"blah blah…
(Posted Oct 6, 2023 9:04 AM)
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Oct 6, 2023 9:04 AM |
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I'm not sure if this is supported or requested...or if anyone has a workaround for my scenario.
I'm looking to automate my agreement and some of the terms vary based on booking source or payment…
(Posted Oct 3, 2023 3:50 PM)
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Oct 3, 2023 3:50 PM |
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I agree that the "custom" payments option could use some upgrades, especially as CC fees become more of an issue and Venmo/Zelle and the like become more common. I'm far less concerned about "uploadi…
(Posted Sep 26, 2023 12:51 PM)
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Sep 26, 2023 12:51 PM |
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No, this doesn't work for me or anyone who takes a "reservation hold". The problem is that the "rules" of the booking and the "rules" of my agreement can't match up. If a guest is booking in July of …
(Posted Sep 26, 2023 12:41 PM)
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Sep 26, 2023 12:41 PM |
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I think you can just add the custom field code from the reservation process to your templates so that when an email triggers it will go to both the primary email and the secondary email. This should …
(Posted Jul 14, 2023 12:22 PM)
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Jul 14, 2023 12:22 PM |
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I think this ties in with the requested "guest portal"....
https://www.ownerrez.com/forums/requests/add-a-guest-login-portal-for-guests-to-view-their-reservation-details-folio-checkinout-dates-party-…
(Posted Jun 27, 2023 2:55 PM)
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Jun 27, 2023 2:55 PM |
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I appreciate the honest recognition that development schedules, much like construction timelines in the real world, are hard to meet!
At this point just knowing it is on the schedule is good news.
(Posted Jun 27, 2023 2:53 PM)
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Jun 27, 2023 2:53 PM |
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I never thought about this until seeing your post. Like many STR's we take two payments months apart. Even though we send out payment reminders via OR with amounts and instructions, I still regularly…
(Posted May 26, 2023 12:32 PM)
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May 26, 2023 12:32 PM |
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The latter is the correct interpretation of what I am looking to do. I would like to be able to default all properties to manual payments only, but then on individual quotes/bookings, be able to turn…
(Posted May 26, 2023 12:23 PM)
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May 26, 2023 12:23 PM |
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I typically only take manual (non CC) payments on my rentals. Either check, venmo or zelle. We do maybe 2-3 cc payments a year outside of ABB bookings. Manual is my default. As it works now, if I hav…
(Posted May 24, 2023 10:46 AM)
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May 24, 2023 10:46 AM |
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This used to be a thing, before it was removed. At the time of its removal (late 2020), there was a mention of a possible future means of adding an automated surcharge or discount based on payment ty…
(Posted May 24, 2023 10:27 AM)
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May 24, 2023 10:27 AM |
