Experience the difference of "Elite".

Team Member System Alerts

Status: Planned 4 Votes
Bill S
Nov 23, 2022 8:37 AM
Joined Sep, 2022 2 posts

Hello!

I think people that are added for full access with the new team member feature should also receive system alert emails.  I just signed up someone who co-hosts for me and it would be very helpful if they can be alerted to inquires or bookings.

Chris Y
Nov 25, 2022 1:29 PM
Joined Nov, 2022 0 posts

Yes I agree completely. We have a team of 4 and each of us getting alerts is rather challenging.

As far as I can tell there is really only one option for alerts, e-mails to the primary account profile email. Ideally we would have mobile notifications or at very least text messages on critical alerts such as guest messages, inquiries, etc.

Right now using a shared e-mail is a pain because they can get buried with other e-mails, one team member marks it read so the other three don't see it as unread message, etc.

One option could be under Team Access, for staff members, have a check box "Receive system alerts". This would at least let each one get their own e-mail. Additionally you could enter a phone number for text messages or at very least a seperate e-mail for alerts such as phonenumber@mms.att.net.

Mark K
Nov 28, 2022 2:30 PM
Joined Aug, 2018 5 posts

Same. Just found out today that imported calendar conflicts only come to the main account holder. Makes no sense. 

Ken T
Nov 28, 2022 2:53 PM
OR Team Member Joined Aug, 2019 939 posts

Improvements to this area are planned for the coming year.