Experience the difference of "Elite".

Simplified Quote for Customer

Status: Requested 8 Votes
Paul G
Nov 28, 2016 3:50 PM
Joined Sep, 2016 27 posts

Would be great to see the system offer a simpler quote to customer when they fill out the Book Now/Inquiry form.

Simpler i.e. :
Rent: $1000
Cleaning: $75
Tax: $1075
Damage Deposit: $300
Total Due: $1375.00

Instead, they get a dizzying difficult to read quote .. see image: https://goo.gl/7lb254

I understand it's partly due to how I have setup my pricing but other major listing sites seem to be able to simplify quote somehow.

just my .02

Thanks!

Paul

Paul G
Nov 28, 2016 4:16 PM
Joined Sep, 2016 27 posts

Paul G said:


Simpler i.e. :
Rent: $1000
Cleaning: $75
Tax: $1075
Damage Deposit: $300
Total Due: $1375.00


Scratch my bad example's math... HA!

More like this:

Rent: $1000 (166.67 per night)
Cleaning: $75
Tax: $134.38
Damage Deposit: $300
Total Due: $1509.38


Chris Hynes
Nov 29, 2016 10:11 AM
OR Team Member Joined Oct, 2012 1375 posts

Yeah, that's a great idea for the widget. Maybe we have a "simplify charge descriptions" setting there that collapses the rent together and removes the type from the other surcharges.

I'll note that down in our dev list.

Chris Hynes
Jun 4, 2017 5:40 PM
OR Team Member Joined Oct, 2012 1375 posts

We've now released an update to allow this.

If you go into the Book Now/Inquiry widget settings you will find a checkbox for "Simplify Charge Details" (to turn on simple mode) and also uncheck "Quote Is Approximate" to remove "From" language.

Elizabeth M
Feb 28, 2018 1:20 PM
Joined Feb, 2017 9 posts

How would we get email quotes text to be simplified? For example this is what it says 3 nights (date x - date x) during Winter 2018 at $250 per night

Chris Hynes
Mar 1, 2018 11:41 PM
OR Team Member Joined Oct, 2012 1375 posts

We don't currently have a way to automatically simplify the quote charge descriptions, but it is on the to do list. You could go and change charges manually and edit the descriptions.

What are you looking for in simplified charges?

Elizabeth M
Mar 8, 2018 12:24 PM
Joined Feb, 2017 9 posts

I would say simplified exactly like the widgets were simplified i.e.
Rent $860.00
Tax $109.65
Refundable Damage Deposit $400.00
Total $1,369.65

Right now I'm getting something like the following:
Charges
Item Description Rate Amount
Rent 7 nights (10/13 - 10/19, departing 10/20) during Early Fall 2018 at Week rate 1,575.00 $1,575.00
Tax Occupancy Taxes 12.75% $200.81
Surcharge Refundable Damage Deposit based on $400.00 per stay 400.00 $400.00

Michele W
Feb 11, 2019 7:01 AM
Joined Sep, 2018 37 posts

I am all for the simplified email quote responder language. It is currently a detailed description, but I dint think people always get all the detail. They want simple numbers and a total, just like the inquiry/book widget does.

BlueMtnCabins
Feb 11, 2019 10:30 AM
Joined Jun, 2016 1052 posts

I agree, I prefer email quote would have all the detail as it has now. We could lose left most column where it says "rent" or "surcharge" as it is redundant anyway as description of line item has it.

Terry L
Jan 23, 2021 12:48 AM
Joined Sep, 2017 7 posts

I do not have a box in my widget to check to simplify Charge details and I want that. How do I get that on mine?

Ken T
Jan 23, 2021 1:57 AM
OR Team Member Joined Aug, 2019 930 posts

That's only in the Book Now/Inquiry widget settings - maybe you were looking at the wrong widget type? Otherwise, please write in to the Helpdesk and we'll take a look.

Barb
Jan 23, 2021 2:21 AM
Joined Jul, 2017 13 posts

I would like to see the automatic text in the quote changed from the (to me) confusing
"3 nights (5 February - 7 February, departing 8 February)"
to
"3 nights (check in 5 February, check out 8 February)"
Or at least grant the option to change the way it reads?
Thank you!