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Disable or delete

James L
Nov 17, 2023 5:25 AM
Joined Oct, 2021 36 posts

Hi There

I want to know how to disable/delete a property.

I was managing one for someone but we have parted ways. I've disconnected the API so they now have full control back but when I went to delete at my end I cannot find how to.

Any help gratefully received.


Nov 17, 2023 3:05 PM
Joined Jan, 2020 140 posts

Here are the basic steps provided in the support section: https://www.ownerreservations.com/support/articles/properties-disable-reenable-property

Bri F
Nov 17, 2023 3:34 PM
OR Team Member Joined Mar, 2022 40 posts

Hi James,

We strongly recommend disabling properties in OwnerRez, but not deleting. Disabling means that you'll no longer incur a monthly fee for that listing, but it still exists in the background should you ever need to recall it for anything, such as reporting purposes.

In some cases, it may not be possible to delete a property entirely from the system.

For all intents and purposes, disabling will accomplish what you're after here.

Be sure that the property has been de-listed from the channels as well! Severing the API connection in OR doesn't mean that the property has been de-listed directly on platform.



James L
Nov 18, 2023 6:12 PM
Joined Oct, 2021 36 posts

Thank you both. I got it sorted.