UPDATE: June 30, 2022. Channel Bridge is now working for Vrbo again. There is no upgrade necessary. The current version (11.24 as of this blog post) should be working fine again.
Over the weekend, an update that Vrbo made to their control panel cut off some of the under-the-covers functionality that we use to make Channel Bridge work. Because of this, Channel Bridge is no longer working for downloading Vrbo bookings.
To be clear, this has nothing to do with our world-class API channel integration, built directly with Vrbo, or our "Elite" partnership status in general. The vast majority of our users rely on API integration, so most of you will be unaffected. This is only about Channel Bridge specifically and the manual process of downloading booking data into an Excel file. This also does not affect downloading reviews or anything Airbnb-related.
If you're API integrated with Vrbo, you can disregard this blog post. If you are relying on Channel Bridge to pull in booking information, then the good news is we are working to get a fix in place.
If it makes you feel any better, other companies that do not have the Elite Partner status with Vrbo, and no stable API connection, are affected much worse. Since we have built a direct channel API with Vrbo, our connection is constantly maintained, lightning-fast and unaffected!
We apologize for any inconvenience while we work on restoring Channel Bridge for Vrbo bookings.
If you have questions or concerns, as always you can reach out to our help desk and ask. However, please do not ask our help desk for an ETA on it working. At this point, we do not know how long it will be until Channel Bridge will work for downloading Vrbo bookings.