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Bob and Rhonda T

Joined August 2018
6 posts
Topic

Blog » Celebrating 10 Years of OwnerRez!

Congratulations OwnerRez Founders and to each team member on this special anniversary! And to us too for having the good fortune to find you all several years ago! You help us to be successful and it…

(Posted Jan 26, 2024 3:06 AM)

Blog » OwnerRez Recognized As Software Advice Frontrunner in 2022!

Congratulations to each of you for this well deserved recognition! You are appreciated!

(Posted Aug 30, 2022 5:04 PM)

Blog » Channel Bridge Outage For Vrbo (UPDATE: Now working again)

I got an error message when trying a download this morning. Thank you for prioritizing the resolution. I appreciate you all letting us know about the issue and look forward to a positive update!

(Posted Jun 27, 2022 8:28 PM)

Feature Requests » Cancellation Policy: Refund X% is calculated on full amount for stay- rather than amount "paid to date"

More detail on my post in hope this conversation may assist someone else…We were not attempting to keep any money. We were trying to refund a guest in full for the amount they paid to us (which was 1…

(Posted May 3, 2022 3:28 PM)

Feature Requests » Cancellation Policy: Refund X% is calculated on full amount for stay- rather than amount "paid to date"

We are having this problem as well. We use Bambora for processing. Another issue is that the 97% refund calculates on each line item. The lodging tax collected should be refunded at 100% while th…

(Posted May 3, 2022 2:27 PM)

Feature Requests » Automatically bring Bambora/Beanstream processing fees into OwnerRez

Inclusion of the fees that we pay would reduce our administrative time on bank reconciliations, accounting/tax prep and opportunity for error. Now that Bambora is willing, sure hope that this missing…

(Posted Feb 10, 2021 12:53 AM)