Experience the difference of "Elite".

Robert P

Joined August 2023
23 posts
Topic

General Help and Questions » is this pricing correct?

I have the same problem.  I added pricing for 2026, and EIGHT new surcharges were mysteriously created with a 2026 label on them, and associated with new seasons during the 2026 year.  I was able to …

(Posted Apr 12, 2024 2:35 AM)

Feature Requests » Google Vacation Rentals Connectivity Partner

For those of us that don't have an OR Hosted Website, it would be really great to be able to view a 'live' preview of the landing page using a link on the GVR Integration page. by Robert P (/forums/…

(Posted Mar 13, 2024 7:40 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Thank you for what appears to have been a Herculean task! For those of us that don't have an OR Hosted Website, it would be really great to be able to view a 'live' preview of the landing page us…

(Posted Mar 13, 2024 5:16 PM)

Feature Requests » Custom Quotes

I'm confused by the request. Once a quote is created, and before it is sent, you can click on the [Charges] button and then edit them. You can add line items, or discounts or surcharges, or chang…

(Posted Mar 13, 2024 5:02 PM)

Feature Requests » A different email address for "inquiry is created" system alert

Perhaps a slightly different take on this, but what I really need is a separate email address specifically for inquiries, that is separate from my account email. And I'm not sure if this exists or no…

(Posted Feb 11, 2024 5:01 PM)

Feature Requests » Add arbitrary notes to any calendar day

This really doesn't help when none of this shows in the calendar we are viewing when we are creating quotes!!!!! I need to see this stuff when I'm preparing quotes for guests. I also need to see …

(Posted Feb 2, 2024 12:23 PM)

Feature Requests » Add arbitrary notes to any calendar day

This brings up a good point. It would be ideal if calendar notations could be marked so that they are public (anyone can see them) or private (only we do).

(Posted Jan 30, 2024 5:16 PM)

Feature Requests » Repeat Guests - Custom message triggers

Well... I gave it a good shot. At least I have a workable solution for my situation going forward. I wish you lots of luck with yours and hopefully a new feature will come out to provide what you nee…

(Posted Jan 30, 2024 1:15 AM)

Feature Requests » Repeat Guests - Custom message triggers

Could you not add to the trigger the requirement that the guest's departure date is more than two weeks previous? Only a previously stayed guest would have a departure date like that. A new one, or f…

(Posted Jan 29, 2024 2:18 PM)

Feature Requests » Repeat Guests - Custom message triggers

So then when a guest books as a repeat, add a tag for that to their record. And have all of your templates duplicated as necessary to send out the 'repeat guest' version of your emails when the tag i…

(Posted Jan 29, 2024 1:54 PM)

Feature Requests » Repeat Guests - Custom message triggers

There was also a feature request about having tags automatically assigned when a booking is created, so this could solve the issue you are raising. But you did bring it up, which leaves me confus…

(Posted Jan 29, 2024 1:22 PM)

Feature Requests » Repeat Guests - Custom message triggers

Hi Alece, Could you just not setup a tag for prior guests and assign it to every guest after their departure (after all, once a guest has stayed with you, any contact they have with you makes the…

(Posted Jan 27, 2024 12:39 PM)

Feature Requests » Add arbitrary notes to any calendar day

I REALLY need this feature, or a different take on it. It would be really great if our rate seasons could show on the calendar. For example, I need to see when Easter is each year on the Cale…

(Posted Jan 27, 2024 12:31 PM)

Feature Requests » Review form

I would prefer to see the means to integrate separate form software into OwnerRez, such as things like Survey Monkey, or a terrific Survey Plugin I use on my WP site. It would be really neat to have …

(Posted Jan 27, 2024 12:23 PM)

Feature Requests » Custom Field should be able to apply to more than one property

Perhaps the issue is that one should have the feature of being able to assign properties to groups, and custom fields can be set for groups, which when a new one is entered for a group, automatically…

(Posted Jan 25, 2024 11:43 AM)

Feature Requests » Changes to Credit Card Payment Method: Maximum Amount and Custom Instructions

Thanks, but this is not what I'm after. The instructions you refer to above appear at the top of ALL payment submissions. My objective is instructions for ONLY credit card payments, in order to a…

(Posted Jan 2, 2024 6:19 PM)

Feature Requests » Changes to Credit Card Payment Method: Maximum Amount and Custom Instructions

Two parts to this HIGHLY needed feature request: 1) Be able to set a Maximum amount that the guest can pay by credit card. My credit card processor will not allow me to accept payments of $5,…

(Posted Jan 2, 2024 1:44 PM)

Feature Requests » Include Optional items in quotes

Bump! What?!? Does NO ONE need to include optional items in their quotes? Am I the only one that sees the value in this? Right now, you CAN NOT INCLUDE OPTIONAL ITEMS IN QUOTES in OwnerRez! …

(Posted Jan 1, 2024 3:43 AM)

Feature Requests » Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.)

Guests LOVE this feature! It was a key aspect of my previous management system, and I can not stress enough how much we and our guests miss it since moving to OwnerRez. The secure guest portal al…

(Posted Dec 11, 2023 11:09 AM)

Feature Requests » Google Vacation Rentals Connectivity Partner

I'm not Scott, but I went back three pages and didn't find a 'Scott' so I'm assuming the question is for me. I mentioned the high rate of success we have with closing inquiries that come through our …

(Posted Nov 21, 2023 6:41 PM)