Experience the difference of "Elite".

Shawn H

OwnerRez Team Member
Joined September 2021
210 posts
Topic

Feature Requests » Google Vacation Rentals Connectivity Partner

It will be an API Integration that you turn on (like all other channel API connections). This work has taken longer than we all wanted it to and it will be released as soon as it can!  Last week'…

(Posted Aug 11, 2023 8:54 PM)

Feature Requests » Schlage Encode

We will get the 3 lock integrations we're wrapping up released and then see how things go but it will likely be a while before we look into further direct lock integrations. We discussed with Yal…

(Posted Aug 11, 2023 8:44 PM)

Feature Requests » Schlage Encode

Hello - yes, we plan to support direct integration with Yale/August in the future. by Shawn H (/forums/users/347409523) – Aug 8, 2023 8:43 PM (UTC) The direct integration with Yale/August will actu…

(Posted Aug 10, 2023 10:13 PM)

Feature Requests » Autoresponder for Airbnb or Vrbo messaging (including after hours coverage)

Yes. We're working on inquiry triggers right now which will replace the current outdated autoresponder system. Inquiry triggers will be able to be used for Airbnb and Vrbo channel messaging and set t…

(Posted Aug 8, 2023 5:02 PM)

Feature Requests » Schlage Encode

Hello, Just wondering if you are planning to support other lock brands? My locks are Yale Z-wave locks, which have never let me down in over 6 years I'd love a direct integration like this :) …

(Posted Aug 8, 2023 4:43 PM)

Feature Requests » Send the POC form alone when no Legal Agreement is required

Hi Michael! The only way to have the POC form at the moment is to have an agreement. The "no agreement" rule only applies to direct booking quotes. You could create an agreement to be something v…

(Posted Aug 3, 2023 12:55 PM)

Feature Requests » Ability to have a separate (from share owner) GA tag/analytics for property shares

Great point! We'll look into putting in an override or setting to use a different GA or a way to filter it with your current GA. -Shawn

(Posted Aug 1, 2023 3:18 PM)

Feature Requests » Forward OwnerRez CRM SMS message to a cell phone

Hello Shawn - we are working towards push notification capabilities. Apple released the long-awaited capability a little earlier this year and that was the key for us to begin the work to add support…

(Posted Jul 31, 2023 5:17 PM)

Feature Requests » Redesign the Inbox!

[This topic has been closed as a duplicate of another topic ( Unified inbox feature similar to Lodgify (/forums/requests/inbox-feature-similar-to-lodgify) )]

(Posted Jul 17, 2023 3:12 PM)

Feature Requests » Make the Inbox feature similar to other messaging apps and inboxes

[Another topic was closed as a duplicate of this topic ( Redesign the Inbox! (/forums/requests/redesign-the-inbox) )]

(Posted Jul 17, 2023 3:12 PM)

Feature Requests » Redesign the Inbox!

Great feedback, much of which we have plans for. Merging this into the existing feature request.

(Posted Jul 17, 2023 3:12 PM)

General Help and Questions » Reviews not posting on hosted website

Hi Kevin - I had a quick look at your website and settings and think I see the problem. Please write to the helpdesk and we'll help you get your settings all squared away.

(Posted Jul 7, 2023 6:45 PM)

Feature Requests » Automatic 5-Star guest reviews for VRBO

We plan to do the pilot of the Vrbo Reviews API (which will essentially just replace the need for Channel Bridge to bring in Vrbo reviews) as soon as we can, but Vrbo Messaging delayed our timeline. …

(Posted Jul 7, 2023 6:36 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Here's an official update! Please be assured that the Google Vacation Rentals integration is our number one channel priority and it has been for months. The certification and testing process is compl…

(Posted Jul 6, 2023 10:27 PM)

General Help and Questions » Are you aware that you pay commision to VRBO for extra sevices you sell to your guests (e.g. airport transfers)?

As of the release earlier this week (https://www.ownerrez.com/blog/kaba-locks-airbnb-rate-testing-pm-owner-features) , Vrbo will no longer know about optional surcharges added to the booking after t…

(Posted Jun 16, 2023 10:47 PM)

Feature Requests » Export date/time data for Inbox

There is not a way to do so with the current inbox but as we overhaul the inbox we'll keep things like this in mind. We'll leave this as a feature request to garner the level of interest.

(Posted Jun 15, 2023 9:13 AM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Does anyone know if we will need to have a minimum number of properties to integrate to Google Vacation Rentals? And if so, how many? by Kaye C (/forums/users/347414321) – Jun 8, 2023 2:21 PM (UTC)…

(Posted Jun 12, 2023 11:25 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

When this goes live, will we be able to see what information Google is demanding about our customers and if it's for just people who book through them or for all customers (like they do with car manu…

(Posted Jun 12, 2023 11:22 PM)

Feature Requests » Push notifications for inquiries/booking requests on OR's PWA website and normal website

[This topic has been closed as a duplicate of another topic ( WebApp Notifications on Apple/Android (/forums/requests/webapp-notifications-on-apple) )]

(Posted Jun 12, 2023 11:12 PM)

Feature Requests » WebApp Notifications on Apple/Android

[Another topic was closed as a duplicate of this topic ( Push notifications for inquiries/booking requests on OR's PWA website and normal website (/forums/requests/push-notifications-for-inquiriesb…

(Posted Jun 12, 2023 11:12 PM)